Blog Case Study Customer Service Networking 
Customers Rock!
MAY 5, 2011
This book has actually been a long time in the making – not so much from the perspective of how long it took to write it (see The Story below) but from the perspective that I have had this book in mind since before I began this blog in December of 2006. In fact, one of the reasons I started Customers Rock!
The Small Business Blog
JULY 30, 2010
Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Benefits of Online Software for Small Business. Starting a Small Business? Do you think.
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Service Untitled
MARCH 12, 2010
Service Untitled The blog about customer service and the customer service experience. There are car manufacturer meetings, government meetings, blog entries, and water-cooler discussions, yet brand loyalty has not dropped as much as expected. It only has 34,000 mile on it, because I walk to work.
Customers Rock!
SEPTEMBER 27, 2010
This is a customer-focused approach. I was asked to review Chapter 7, From Reach to Relationships, as this is the chapter that relates the most closely to my Customers Rock! Chapter 7, From Reach to Relationships takes this concept into the realm of the customer and their social networks. The Concept of microMarketing.
The Small Business Blog
APRIL 22, 2010
Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Companies like Java Social Networking can really give your company a presence online.
Make or Break Moments
MARCH 21, 2010
It’s about case studies and the stories and events that are much better in the re-telling than in the moment. Is it a viable tool for networking and job hunting? Should the CEO have a blog? What happens when the time for talking is over? This section is about working at the coalface of social media.
The Small Business Blog
NOVEMBER 23, 2009
Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Small-Business Case Study: Can Crispy Green Go National? Do you think.
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