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Automating the Appointment process

The Small Business Blog

Whenever they get a booking over the phone, via email, or in-person they have to update their calendar with the new event.

Calendars 100
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Favorite Planning/Calendar Tool - Readers Speak Out

Stephanie LH Calahan

Check out this great tool » Favorite Planning/Calendar Tool - Readers Speak Out There are many ways to manage your time and activities.  What is your favorite planning/calendar tool and why? What is your favorite planning/calendar tool and why? Of all the calendar tools I know, this one handles tasks the best.

Calendars 100
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Answering Your Phone: Is it You or Memorex?

Make or Break Moments

Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. My blood pressure begins to rise and I haven’t even started the process of getting my questions answered. How many times do they get it wrong?

Phones 100
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Preparing for the Phone Interview

Job Advice Blog

Many of my clients have asked me to help them prep for a phone interview. What do you do on the phone? Despite the limitations associated with a phone screen you can still make a powerful impression – powerful enough to get the real deal – an invite to the office. This is probably going to be your home and cell phone.

Phones 100
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12 Efficiency Secrets of the World’s Busiest People

Success

Looking at your phone you find three texts that say, “Hey is this meeting happening?”. Most achievers have no trouble codifying clear goals but then let time-sucking “opportunities” creep into calendars. Then delivering blog posts via an email list will be a better marketing strategy than creating video. Are you a strong writer?

Goals 313
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Is Customer Service Part of Your Business Process?

Make or Break Moments

How you do your business Who your customers are How you find them The 1,2,3s of producing your product/service Your billing and receivables process Employee relations and hiring/firing practices It is all pretty cut and dry. But what about the customer service process? A few months ago a prospect called. Call me 330-414-8792.

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The Great Calendar Debate - Paper or Electronic - 21 Experts Weigh.

Stephanie LH Calahan

Try This Instead | Main | Be Smart About Using the Telephone » The Great Calendar Debate - Paper or Electronic - 21 Experts Weigh In We are in the home stretch of 2009 -- bring on 2010!!    One item frequently purchased at this time of year is a calendar or planner for the upcoming year. 

Calendars 100