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Qualities Of A Great Assistant

Office Dynamics

If you are an assistant reading this blog, check off the ones that describe you. If you are a manager reading this blog, check off the ones that apply to your administrative partner. Excellent calendaring skills. Customer-service focused. Great networking skills. Ability to remain calm under pressure.

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Can Social Media Build Relationships?

Make or Break Moments

I wanted to write a blog post for my home based business blog and so went into my LinkedIn groups for home based business owners to see what current buzz I would find. Perhaps a better way to think of social media is as a social NETWORKING tool. When we think of networking, we think of a give and take of information.

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Elite Women Around the World – Make a Difference

Make or Break Moments

SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness Customer Service Articles Alltop Customer Service AllWrite Ink Articles by DCB Church of the Customer Customer Care Institute Customer Experience Crossroads Customer Service Articles Customer Service Point Marketing 4 Business Open Forum (..)

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The Seven Things I Love About Social Media

Make or Break Moments

Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. He was just in Easter Island – the one place on earth I really want to go to and we conversed via the comments section of his blog WHILE HE WAS ON EASTER ISLAND. It’s just so simple to connect with customers!

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Three Little Words for 2010

Make or Break Moments

Each day as you set your agenda you can balance the list of tasks, networking events and busy work against your three words to see if you are remaining focused. I am still working on my three words for 2010 but my first word is NARROW. If you can remember it, you will do it.

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Linchpin Meet Ups Connect the Globe in One Evening

Make or Break Moments

While we were only two strong in our Panera, we knew that we were part of a much larger group worldwide sharing the same thoughts and networking moments. We shared a make or break moment. Two Linchpins in Northeast Ohio. It felt really cool to be part of!

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Make or Break Moment: Your Elevator Pitch

Make or Break Moments

I’m not normally fond of them – it can be jarring – the sound of the buzzer every 30 seconds – the fact that you talk to 90% of the people that aren’t target prospects and the 10% that might be are here and gone in less than a minute.