The Office Professionals Place

OCTOBER 19, 2009

Monday, October 19, 2009 Choose Your Method of Communication Effectively – Email, Phone, In-person, “Snail&# Mail/Memos Have you ever received an email from someone who just started at the company asking you to do something and you haven’t been introduced? Or have you played the popular “phone tag&# game?

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Phones Email Filing IAAP 100

blogs.sitepoint.com

OCTOBER 29, 2010

While this makes sense, it doesn’t mean you should ignore behind-the-scenes business administration tasks, such as setting policies. Policies that outline how you run various elements of your business, and why you do it that way, set boundaries and create a foundation for the business.

Policies 40

Policies Social Media AT&T Twitter 40

Small Business Labs

JULY 13, 2010

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients. Authors The authors are Steve King and Carolyn Ockels.

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Facebook Social Media 2010 Retirement 100

Step It Up VA Coaching

FEBRUARY 24, 2011

As a VA, you have the fortunate circumstance of being able to work from home, and work with clients from all over the world via e-mail and phone. Be explicit in defining what you don’t do – as in your services or work style. Keep your conversations via phone, e-mail, and social media primarily on a professional level.

Social Media 100

Social Media Phones AT&T Policies 100

Small Business Labs

SEPTEMBER 22, 2010

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients. Authors The authors are Steve King and Carolyn Ockels.

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2010 AT&T Retirement 2020 100

Stephanie LH Calahan

MAY 11, 2011

If you don't the systems and processes you are trying to implement or maintain can fall flat.    Meetings can be a room filled with a number of people or a phone call between two people and everything in-between.  Database groups, email, text messaging, private social media groups, etc.

Policies 100

Policies Social Media Facebook Forms 100

Make or Break Moments

AUGUST 27, 2010

We don’t have one. I just want the employees to stop saying dumb things so the customers don’t complain. I didn’t pursue the opportunity. Customer service as an after thought to combat complaints isn’t a customer-focused culture – it is just sloppy business. Gee, I don’t know.

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Customer Service 2009 2008 2010 100

The Small Business Blog

MARCH 24, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? A lot of policies were focused was on helping small businesses with a “£2.5

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The Office Professionals Place

JUNE 7, 2010

I was online completing a form that required a phone number and I didn’t have the phone number handy, while I was conducting a search on the internet, my friend got a regular phonebook and found the phone number before my page could load to show me the results of my search. Backup electronic files. ，???~~.

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Filing Administrative Professionals 2010 IAAP 100

The Small Business Blog

AUGUST 1, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Make certain that you have strong, unconfusing policies on employment.

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Loosely Speaking

OCTOBER 8, 2008

Spouse hopped back under the covers (no, it wasn’t what you’re thinking!) You could always spend more time networking on Social Media sites. But, if you do this at your office, you’ll be noticing that the office phone isn’t ringing, and that you aren’t getting any biz emails.

2008 100

2008 2004 Social Media Phones 100

Service Untitled

APRIL 4, 2012

Nowadays businesses are either riding the social media train or stranded at the depot. Clients and customers love the personal touch and having the ability to comment on an issue; the problem arises however, when no one from the company responds back or follows up on a complaint, lack of service, or even a social issue.

Social Media 40

Social Media Facebook Customer Service Suppliers 40

Small Business Labs

SEPTEMBER 7, 2010

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients. Authors The authors are Steve King and Carolyn Ockels.

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2010 Social Media Retirement 2020 100

Service Untitled

NOVEMBER 19, 2010

The holiday campaigns have begun; sales all over television, billboards, and online social media. If a company can’t figure out the difference between “affect&# and “effect&# or “wrote&# and “written,&# it doesn’t inspire my confidence. I want information about the business.

Holidays 40

Holidays Customer Service Social Media Confidence 40

Loosely Speaking

JULY 10, 2009

Like everyone these days, you probably find yourself spread thin in efforts to keep up with social media, Web sites, blogs, and other reading in your quest for valuable, accurate information. But… that doesn’t mean YOU have to wait. Marketing Mentor Tara says : Katie observes: I can see why Tara loves this Web site!

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2009 Social Media 2004 AT&T 100

On The Job

AUGUST 2, 2010

Get colleagues -- and bosses -- to decide no more Blackberries, pagers or cell phones will be allowed in meetings. Anyone who violates the policy more than once has to buy everyone coffee the next morning. Is Using Social Media at Work a Good Idea? or have co-workers call you at night, on weekends and even on vacation.

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Telecommuting 2010 Social Media Interviewing 100

The Office Professionals Place

AUGUST 22, 2010

Sunday, August 22, 2010 Miscommunication, Misfiled, and Misplaced = Misrepresentation A work day consists of filing, answering phones, greeting visitors, and a host of communication efforts with coworkers, supervisors, and customers, plus other duties and responsibilities that can get overwhelming. Lets grow together!

Filing 100

Filing Finance 2010 IAAP 100

Loosely Speaking

AUGUST 6, 2009

If you’re a VA in the area interested in participating in this FREE event, drop me a line at ktcosmos at LooseEnds dot net and I’ll send you the particulars. Break out session signups are underway: contact katiecosmos-at-looseends-dot-net if you would like to register. All room reservations are made directly through the hotel.

2009 100

2009 Agenda Social Media Phones 100

The Small Business Blog

MARCH 7, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? « Don’t Let Empty Pockets Hold You Back!

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Service Untitled

JULY 25, 2011

Complaints about Facebook concentrated on their interface changes, the company’s privacy policies, and their profound increase in commercialization. It’s a stretch to think that a social media site conjures up the scrutiny of a customer service report card. photo credit: The Daring Librarian.

Facebook 40

Facebook Customer Service Social Media Google 40

The Office Professionals Place

JANUARY 21, 2010

Now Google can help you do things like…… Google Docs – Create and share your online documents, presentations and spreadsheets Google Voice - Don’t have time to listen to voicemails? By the way, don’t forget to use Google as a search engine…these services are just the tip of the iceberg. Contact Ms.

Google 100

Google Google Docs Filing IAAP 100

Small Business Labs

MAY 14, 2010

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients. Authors The authors are Steve King and Carolyn Ockels.

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The Office Professionals Place

NOVEMBER 25, 2009

Some have lost jobs, didn’t get promotions or pay raises, or lost funding due to employer budget cuts. So you can’t attend every workshop or seminar, surf the internet, there are many FREE programs available online at sites like HP Learning Center and Microsoft. ’ Here are a few things to think about, can you relate?

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IAAP Filing Health Mentoring 100

The Office Professionals Place

SEPTEMBER 7, 2009

However, don’t ignore their weaknesses, these are just areas that need improvement, suggest ways for members to improve as well as prosper in their own development. Follow-up does not mean frequent phone calls, emails, meetings, or standing over someone’s shoulder. However, don’t reinvent the wheel. Contact Ms.

Filing 100

Filing IAAP Fax AT&T 100

The Small Business Blog

NOVEMBER 9, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 UPS 2007 2008 100

Men With Pens

OCTOBER 14, 2010

That said, connecting is crucial if you want your business to succeed – and the good news for YOU is that there are plenty of people out there who aren’t connecting at all. They think it’s strange because they don’t know you yet. I have a longstanding policy of not linking to people I don’t actually know.”.

Social Media 40

Social Media Networking Twitter Yahoo 40

Small Business Labs

OCTOBER 19, 2010

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients. Authors The authors are Steve King and Carolyn Ockels.

2010 100

2010 Retirement 2020 Finance 100

Service Untitled

NOVEMBER 22, 2010

As to customer services, the biggest complaints were the inability to reach someone on the phone, obtaining cost information, and securing payments for claims. Websites for policy holders contain page after page of details about coverage; none of it customer friendly. No company received a “4.&#. At a local.

Customer Service 40

Customer Service Health Medical Social Media 40

Denise Aday

NOVEMBER 15, 2009

My policies are spelled out in my contract, which clients must read and sign off on before we begin working together. For example, a prospective client who approached me via Twitter became irate at having to wait four days for a free phone consult and at having to fill out a questionnaire ahead of time. It’s mostly internal.

Social Media 40

Social Media Agencies Interviewing Phones 40

Small Business Labs

JULY 1, 2010

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients. Authors The authors are Steve King and Carolyn Ockels.

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Retirement 2010 2020 2005 100

Stephanie LH Calahan

MAY 20, 2011

Don't Write Your Book. I turn my words into visuals and interactive exercises so that I can touch even those who aren't "word people" For workshop attendees and those who love follow-up e-books of related topics from previous blogs with some fresh bits make a great freebie. Repurposing: Soc Media To Articles To Books.

Social Media 100

Social Media PowerPoint Facebook Gifts 100

The Office Professionals Place

NOVEMBER 4, 2009

This morning the phone rang - youve got an interview! They take a bit of extra work and preparation, but then again doesn’t exceptional performance require a little something extra? A large part of this depends on the role you are looking for, but don’t limit your thinking to a job description.

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Cover Letter Interviewing Resume Filing 100

Service Untitled

MARCH 22, 2010

This very successful store’s unique business practices and philosophies have been written about in countless books and magazines over the years and from visiting the store or dealing with them over the phone or online, you can tell why. I didn’t notice much that was just kept in boxes or otherwise inaccessible to customers.

Customer Service 40

Customer Service Policies Purchasing AT&T 40

The Small Business Blog

DECEMBER 7, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player. — ST.

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2009 UPS 2007 2008 100

The Marq

DECEMBER 24, 2009

What I Don’t Like, Even Hate I’ve noticed some very distinct quirks about the device. Specifically, when I use the car bluetooth to dial a number, meaning, I tell the car navigation system to dial a stored number or spell-out the number, the phone resets. This doesn’t happen every time, but almost.

Phones 40

Phones 2009 Google Keyboards 40

The Small Business Blog

MAY 13, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

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2010 2007 2008 2006 100

The Small Business Blog

NOVEMBER 7, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

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