Laughing all the Way to Work

JANUARY 23, 2010

Whether they had or hadn`t I was never sure, but I know today that offices do fundraise for charities and workers are happy to participate. Whether they had or hadn`t I was never sure, but I know today that offices do fundraise for charities and workers are happy to participate. He raised over $1,000. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP AT&T 2010 100

Virtual Moxie

OCTOBER 12, 2010

I was using an online backup servic e that was current right up to the moment my computer powered down, so whether I got my computer fixed or had to start using a new one, I'd have access to all my files. Are YOU backed up remotely? It might be inconvenient, but it wouldn't break the bank. On Justin Bieber.

AT&T 100

AT&T Phones Restaurants 2010 100

Laughing all the Way to Work

JANUARY 10, 2010

Another time I was trying to find a full-serve gas station to fill up, but there was nothing to be found. It was expensive,but when I brought it home I had to do all the work to get it up and running. He loved it and I believe ended up doing his job better because of it. I remember when self-serve gas stations first started.

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

MARCH 2, 2011

Netflix and FedEx taught us you could get it next day; Zappos.com surprised us with an order for new shoes placed on line in the evening arriving at our door step the next morning. What customers don’t forget about service The top companies never create doubt with their customers. When customers.

Customer Service 40

Customer Service FedEx Fax Restaurants 40

Laughing all the Way to Work

JANUARY 15, 2010

The topic was on personal branding and they were making recommendations to executives on how to polish up their image. I can even make reminders to him for his personal events (green) like lunch with a friend or picking up dry cleaning. but I don't use that system or know what the colours mean. Another one I never use.

Calendars 100

Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

MARCH 20, 2010

It works well when it is a co-worker who sits closest to you, but depending on how your office is set up that might not be possible. She had to set up an away voicemail message and fortunately had kept a script of what her away message usually said, She worked for a doctor so it was important that the proper referral numbers were given.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 5, 2010

He will have a quick conversation with a staff member and set up a meeting, but not tell me anything about it. laughs* I had one boss who was absolutely forbidden to schedule his own appointments because he would foul up his calendar so badly. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Some people in the office were trying to get the remote working as we had a PowerPoint presentation coming up and were calling it things like remote thingy , remote slide clicker, wireless mouse so I finally asked, "Does anyone know what the official name for that thing is?" Although thingy will work in a crunch. 5, 2010 at 12 p.m.

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

FEBRUARY 13, 2010

By the same token, I appreciate it when someone lets me know by when they will have something for me and if they can’t have it done by that date, then I like it when they get back to me to say when I can expect it. So that is what I like, but it isn’t always what I get. I can only guess when I might get it.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 31, 2009

He takes about 12 steps, squats and rejoices in his accomplishment, then he gets up and walks another 12 steps and squats again to repeat the process. Come up with a plan on how you are going to improve in the areas you identified as needing improvement. He turned 1 year old on October 8th and shortly after that he just took off.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 13, 2010

I take the bus to work and I often see people getting on a busy bus and then going through their backpack or purse looking for their bus tickets and holding up the line. I like to be prepared and I find life just works better for me at home, work and even on the bus, when I am organized and ready for whatever is coming up. no tickets.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 31, 2009

.© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. I have the software at home, but havent gotten the gumption up to load it yet. Wow.this tip almost makes me want to upgrade to 2007 *laughs*.

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

AUGUST 22, 2009

© Copyright Patricia Robb 2010 23 August, 2009 Nice ways to say, "Hurry up!" Sometimes I need to do a job, but I can’t move forward until I get an answer from someone else. So how do you word your follow-up e-mail so as not to come across as impatient? Put it in your Outlook Tasks with a reminder to follow up.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 7, 2010

A good tip if you flub up your voicemail is to press # and it should give you prompts to get out of it. I actually didn't know this and this is something I need because I tend to blather on a little bit and get carried away! But, as I learned the hard way it doesn't work on all systems. Thanks Patricia!

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 12, 2009

I started this blog to share the knowledge I had picked up over the years either from other administrative assistants, my bosses or from trial and error. Bring Forward System or Using Tasks in Outlook Have a system to follow up on items your boss has asked you to do or things you know you need to do. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International 2009 100

Laughing all the Way to Work

MARCH 29, 2009

When an opportunity came up, I went for it. Working is something we all have to do, but when it loses our interest, it makes it pretty hard to get up in the morning and make the commute in. Polish up the ol resume It is all right to send your resume out and see what kind of response you get. Job satisfaction is important.

Time Zones 100

Time Zones Resume IAAP Interviewing 100

Laughing all the Way to Work

AUGUST 1, 2010

Along with our multiple work passwords, we have a password for our home computer, and if we sign up for Facebook, Twitter or any other website, we have another password to remember. Of course the simple solution would be to have the same password for every aspect of your life, but nope that doesn’t work.

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

NOVEMBER 27, 2008

I am busy, busy this week preparing to leave because I dont want to leave any loose ends and I want to cover off on anything that might come up in my absence. I also know that when I come back I will have to work twice as hard to make up for the time that I am away. but Im still going. I cant wait for my vacation. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

DECEMBER 5, 2009

Take notes during the interview so you don’t forget what you wanted to ask. If you don’t get it, it wasn’t the right job for you or the right time. If you know what works best for you and if your job is 80/20 on what you like then you can put up with the small stuff like filing and filling out expense forms.

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

JULY 16, 2010

If you don’t have e-mail folders, create some and sort messages as they are received. Be sure to include call-back windows if you leave a message so you won’t be interrupted while working on an important task. Check: Is your software high-functioning and up-to-date? Check: Do you plan for tomorrow?

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

What a blast the last two weeks have been, but I dont think I could have taken any more late nights staying up to watch the Olympics in Eastern Standard Time. Please don’t hesitate to contact me with any questions or concerns. National pride -- all time high. I can just hear the conversation at the office tomorrow.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

NOVEMBER 21, 2009

When I look at them however, I see someone who really knows their job and I know they could do it if only they would forget about what they can’t do and concentrate on what they can do. The next time a new challenge or opportunity comes up at work, pay attention to what you tell yourself -- are you being positive or negative?

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

MAY 31, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" When taking initiative isn't the best thing. 5, 2010 at 12 p.m. Dealing in real time.

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

DECEMBER 28, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" A nice Christmas gift to her boss who is a dad of five children. That is pretty dedicated.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

JANUARY 10, 2010

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 5, 2009

I was at the cottage with a friend and she was cranky and started to get wound up about something to do with her husband. By the end of the call her husband had caught her crankiness and it ended up with them both being angry. She ended up calling her husband back and apologizing for her bad mood. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JUNE 4, 2010

They know that once the issue is resolved, they will then have to scramble to make up for lost time with the person causing the slow down seemingly unaware that what they are doing is hindering everyone else. She could have cleaned the whole house in the time it took her to get her room tidied up. You might be surprised at the results.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 21, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Ive been gaining weight lately and couldnt figure out why until I started to look at my new office habits. How to gain weight in six easy steps: Do not eat breakfast before going to work.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 21, 2009

If a conference comes up and they are looking for someone to do the registration, we can step in and do that or we can organize it from start to finish. Who better than the admins to come up with something that works. Our job is not just one thing, but many different tasks and it changes every day. Someone who says, "Thats not my job!"

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

DECEMBER 31, 2009

ALL WORK NO PLAY, ALL PLAY NO WORK When I told my boss I had started a blog and was naming it Laughing All The Way to Work, he didn’t get it and said, "That doesn’t sound very professional Patricia." For fun, one of the officers asked me to put my name and birthdate in to see what came up.

Time Zones 100

Time Zones 2010 IAAP International 100

Laughing all the Way to Work

MARCH 1, 2009

at the bottom and moved the My Favourites up so it would be convenient for your use. I have removed the Google Ads as I thought it took up a lot of space and wasnt very useful and included the index of my articles instead so you could easily scroll through and see a list of the articles that have been posted by date. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 4, 2009

And always checking up on you. Ask yourself what things really matter to you and ask questions to bring those things up in the interview. .© Copyright Patricia Robb 2010 4 October, 2009 Confessions of a Micro-Manager Who would want to work for a micro-manager? Someone who is on your back for every little thing. Did you do this?

Management 100

Management Time Zones IAAP International 100

Laughing all the Way to Work

NOVEMBER 9, 2008

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" Writing when you don’t know what you’re talking ab. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 10, 2008

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" Writing when you don’t know what you’re talking ab. Congratulations Tammy!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 22, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" Some good advice to pass along: Never colour your hair the night before an event. " Warning!

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

MAY 1, 2009

A colleague and I were discussing this very thing as we have seen it time and time again with new hires trying to succeed and who end up making some avoidable mistakes by jumping in too quickly and making decisions before having enough information. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 9, 2010

By using the template I was able to accomplish everything with enough time to change, touch up my make up and hair and then off to the next event. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Holidays International 100