Laughing all the Way to Work

JANUARY 23, 2010

Whether they had or hadn`t I was never sure, but I know today that offices do fundraise for charities and workers are happy to participate. Whether they had or hadn`t I was never sure, but I know today that offices do fundraise for charities and workers are happy to participate. He raised over $1,000. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. She just thinks she has to answer her cell phone every time it rings. At least in his case if he has to answer it he will ask if I mind if he takes the call. 23, 1 p.m.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

NOVEMBER 16, 2008

© Copyright Patricia Robb 2010 16 November, 2008 Writing when you don’t know what you’re talking about. My boss tells me I should be able to write a letter or a report on something even if I dont know the subject that well. Read their letters and reports and see how they craft their words. How did I do it?

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Why do we not use their full name?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Stephanie LH Calahan

APRIL 12, 2010

Main | Your Etiquette Practice Could be Killing Your Productivity » 5 Easy Ways Kick-Start Your Daily Personal Productivity As you search for your ultimate personal productivity blueprint, don't forget to think about how you get going in the morning.    Don't like to get physical? 

Networking 100

Networking Goals Twitter Environment 100

Professional Assistant Blog

FEBRUARY 20, 2008

Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. If I didn’t know the person, and it was my first communication to him/her, I would use both names: John McDonald. This is a great tip from Jane Watson of J.

2008 100

2008 2007 Cubicle Fax 100

Service Untitled

MARCH 31, 2010

75 tolls with one-hundred dollar bills, drivers spitting, and a general lack of respect seemed to rationalize the alleged behaviors of toll collectors reported as defensible because drivers are generally rude and disrespectful. Some hideous stories released told of a toll collector not wanting to make change for a $1.75

Customer Service 40

Customer Service Etiquette 2008 2009 40

Denise Aday

MAY 22, 2009

I don’t fret too much over the nuances of social media etiquette. So I sent her a link to The Twitter Rules, unfollowed and blocked her, and reported her to twitter. Her answer was that she agreed with what I said and realized that the topic wasn’t really what she wanted to ask about. First was on twitter.

Networking 40

Networking Social Media Twitter Etiquette 40

Service Untitled

OCTOBER 15, 2010

This isn’t just an isolated case either. Now as an established customer of Gap who commonly spends hundreds of dollars on casual wear for my family, but instead uses American Express as my chosen credit card, why isn’t the store rewarding my consistent spending? I want to be recognized as special too.

Credit Card 40

Credit Card Customer Service Purchasing Gifts 40

Laughing all the Way to Work

JULY 16, 2010

If you don’t have e-mail folders, create some and sort messages as they are received. Be sure to include call-back windows if you leave a message so you won’t be interrupted while working on an important task. Manage: Try scheduling e-mail checks every two hours to minimize time spent with the e-mail account open.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 12, 2010

Holgate is the Executive Assistant to the President, she also reports to the Director of Human Resources and manages a staff of four. On the night of the awards Lynn reports she was sitting at a table with nine of her colleagues from HPTI including the Senior Vice-President. Lets enjoy our day together.© Morgan Chase & Co.

2010 100

2010 Interviewing Time Zones IAAP 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

OCTOBER 13, 2010

If I don’t get the proper combination, I really don’t feel any customer loyalty. The poll summed up the report by stating; “Be familiar and reliable. Cheryl October 13, 2010 Customer Service , Customer Service Experience , Surveys No Comments Empathica, a customer service management firm, surveyed 3,000 U.S.

Customer Service 40

Customer Service Restaurants 2010 Etiquette 40

Laughing all the Way to Work

FEBRUARY 13, 2010

By the same token, I appreciate it when someone lets me know by when they will have something for me and if they can’t have it done by that date, then I like it when they get back to me to say when I can expect it. So that is what I like, but it isn’t always what I get. I can only guess when I might get it.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 10, 2010

Many young executives have never had an assistant before and are so used to not having one, that they don't know how to utilize one. Many young executives have never had an assistant before and are so used to not having one, that they don't know how to utilize one. The incentive was you saved.002 002 cents a litre.

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

MARCH 12, 2010

The Consumer Reports 2010 Car Brand Survey shows Toyota only down by 10% with Honda now in the lead. Although Toyota is currently going through a very “trying&# time, to say the least, I hope this company keeps focused on moving forward and doesn’t waste time looking back.

Customer Service 40

Customer Service Postal Service 2010 Finance 40

Laughing all the Way to Work

FEBRUARY 7, 2010

I actually didn't know this and this is something I need because I tend to blather on a little bit and get carried away! :) February 12, 2010 Patricia Robb said. But, as I learned the hard way it doesn't work on all systems. They said it works with most phone services. Thanks Patricia! Thanks everyone for correcting me.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

AUGUST 22, 2009

Sometimes I need to do a job, but I can’t move forward until I get an answer from someone else. While waiting for the answer, you can go on to other tasks and bring this item forward another day to get it off your desk, but don’t let it go off your radar. Put it in your Outlook Tasks with a reminder to follow up.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 5, 2009

Take notes during the interview so you don’t forget what you wanted to ask. If you don’t get it, it wasn’t the right job for you or the right time. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway?

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

MAY 31, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? When taking initiative isn't the best thing. In both of my situations, it would have been helpful if I had given my input. Lesson learned and will now put me on high gut alert.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 11, 2009

And sometimes it isn’t, but from my experience if you read an administrative or executive assistant job description there is usually a phrase something like this, “providing administrative support.&# Whatever you are doing as an administrative assistant, don’t be afraid to try new things and expand your knowledge.

Time Zones 100

Time Zones IAAP 2009 International 100

Service Untitled

APRIL 19, 2010

Evidently the company didn’t take that suggestion very seriously, because a number of neighbors who participated in the survey were so disgruntled they told other neighbors who may have been considering using the company. I don’t see that company here anymore. Could it be? At a local.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

Laughing all the Way to Work

FEBRUARY 28, 2010

Please don’t hesitate to contact me with any questions or concerns. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? I can just hear the conversation at the office tomorrow. a great game and I'm happy for my Canadian friends.

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

MARCH 4, 2009

For example, we can that business customers in Argentina either don’t care about customer service and do not let it influence their business choices and/or we can say that business in Argentina provide great customer service and the business customers don’t find it necessary to switch vendors because the service is so good.

Customer Service 40

Customer Service Etiquette 2006 AT&T 40

Laughing all the Way to Work

DECEMBER 28, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? You can find the story at the following link: [link] That certainly is dedication and remarkably they were a perfect match. A nice Christmas gift to her boss who is a dad of five children.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

JANUARY 10, 2010

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m. Admin in the Spotlight: Interview with Lynn Holgat. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

SEPTEMBER 24, 2010

Shouldn’t any responsible business have at least a back-up generator for emergencies? We all know to take shelter, and wouldn’t it have been prudent to move tables around, push the customers away from windows, and thus have some protection from the storm? In a Manhasset store, lights went out during a freak storm.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Laughing all the Way to Work

MARCH 21, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Ive been gaining weight lately and couldnt figure out why until I started to look at my new office habits. How to gain weight in six easy steps: Do not eat breakfast before going to work.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 21, 2009

When I look at them however, I see someone who really knows their job and I know they could do it if only they would forget about what they can’t do and concentrate on what they can do. Don’t let self doubt take over. When someone asked me to speak or do something at work, I would say "Oh, I could never do that!"

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

AUGUST 1, 2010

Of course the simple solution would be to have the same password for every aspect of your life, but nope that doesn’t work. And do we really have to change our work passwords every 60 days, and why can’t I use the same password I used a year ago? I kinda liked that one, but nope I can’t reuse the old password.

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

JUNE 14, 2009

In my case an opportunity came up and at first I was hesitant as I didn't know what I was getting myself into, but I took the plunge and it is something I am really suited to do. My favourite to-do list is a calendar timeline so I can see at a glance where I am at and what I need to do to get there. It is a never ending circle isnt it?)

Agenda 100

Agenda Time Zones IAAP Calendars 100

Service Untitled

SEPTEMBER 17, 2010

In one example, a reporter told of shopping at the store in order to buy a new iPod. He couldn’t find any sales staff to help, and there was not one specialist available in the electronics department which consisted of televisions, computers, etc. Brookes also plans to equip 65 stores with 4,000 touch screen registers.

Customer Service 40

Customer Service Clothes Etiquette 2010 40

Laughing all the Way to Work

JANUARY 15, 2010

but I don't use that system or know what the colours mean. One person who uses this system all the time couldn't figure out why I didn't know that purple on her private appointment meant she was out of the office -- huh! Use that feature to set reminders (which everyone uses it for anyway). Another one I never use.

Calendars 100

Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

MARCH 1, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? ► June (3) ► May (7) ► April (4) ▼ March (5) When working isn't fun: Ho hum, ho hum, it's off t. 5, 2010 at 12 p.m. Minute taking made easier.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JUNE 4, 2010

The Director of my department says she sometimes feels as though she running a daycare, but sometimes people just can't "play nice" It's pretty basic stuff: share and co-operate, but sometime adults just forget, I suppose. What can you do if you are part of a team that is not playing well together? 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

NOVEMBER 9, 2008

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Writing when you don’t know what you’re talking ab. Just before my book was published I promised I would have a contest on my blog and someone could win a copy of my book.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 10, 2008

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Writing when you don’t know what you’re talking ab. The 10th person was someone by the first name of Tammy and once I get her address I will be sending her a copy of the book.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100