AT&T Ergonomics Phones Policies 
Ian's Messy Desk
OCTOBER 14, 2010
Home About Contact Me Links Sitemap 10 Tips for Taking Effective Phone Messages Posted by Ian McKenzie Written on October 14, 2010 If youre new here, you may want to subscribe to my RSS feed. Write it down on a piece of paper, preferably a phone-message pad. Don’t scribble it at the back of an envelope or a bill.
Professional Assistant Blog
FEBRUARY 19, 2008
Home About Me Advertise Adhering to the "Open Door" Policy By The Professional Assistant on Tuesday, February 19, 2008 Filed Under: Meetings , Prioritize I n my last job, I had my own office. One thing that always bothered me in my last job was when I had my door closed, people would still knock and ask me questions that weren’t urgent.
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Ian's Messy Desk
MAY 18, 2010
Schedule tasks appropriately – After lunch is not the best time to read the long, lulling policy eport. Make phone calls, have meetings and other social tasks. Try a “pick-me-up&# – Listen to high-energy music, so long as it doesn’t disturb co-workers or workflow. Include protein to boost brain alertness.
Ian's Messy Desk
MAY 28, 2010
Test you telephone skills with this simple quiz: How quickly should you pick up a ringing phone? Answers Answer a ringing phone by the third ring. Don’t sacrifice information for the sake of brevity. If your phone system shows internal vs. external calls, alter your greeting appropriately. .&# and 9:00 p.m.
Ian's Messy Desk
JUNE 9, 2010
If you have an open-door policy, place your back to the entrance, or face away from your cubicle entry to indicate your unavailability. When placing calls, respect the time of other employees by immediately asking if you have phoned at a convenient time or should call back later. Keep the office door closed.
Ian's Messy Desk
OCTOBER 22, 2010
T erritorial zones/touch – Find the appropriate balance of distance; too close invades personal space, while too far may seem like you’re not interested. Don’t slouch; but don’t sit like you’re at military attention. Stay relaxed and lean forward a bit. By avoiding eye contact, you appear anxious, uninterested and bored.
Ian's Messy Desk
SEPTEMBER 29, 2010
Make all your outgoing phone calls at the same time. Make all your outgoing phone calls at the same time. 5) Plan your phone calls Time spent on a phone call can easily get out of hand if you don’t have a plan in place. I’d like to post links to your articles from my blog but don’t see where to link them to!
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