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Building a better customer service experience with expert branding

Service Untitled

We all know who our favorite designers are, our favorite beverages, and our favorite services. That doesn’t happen by chance, but rather this branding is the result of our own personal, repeated experiences and our perceptions of these products or services having been the best. Brands get turned into lifestyles.

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Zoe Ellis Moore Founder of Spaces to Places | Navigating the Changing Needs of Today’s Professionals: Trends in the Flexible Workspace Industry

Allwork

So there’s a traditional model and traditionally businesses, larger businesses have leased a property or they’ve purchased it, so they have got much more longer commitment to that asset. But the flex can also be attributed to other types of workspace, can’t it? So we’re really seeing a transition there.

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Do You Fill Your Employee's Bucket? » Make or Break Moments

Make or Break Moments

Posted by Deborah Chaddock Brown on January 25, 2010 under Employee Moments , Significant Other Moments , empathy , making a difference | Be the First to Comment I normally focus on the customer at Make or Break Moments, but today I’d like to shine the spotlight on our NUMBER ONE ASSET – our employees. We get paid either way.&#

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Top 5 Tips for Training Employees on a Budget

The Small Business Blog

Many equipment manufacturers offer free training to companies that purchase their products. Don’t overlook the usefulness of this. If you have close links with customers that have a standardised training routine already in place, consider working with them to train your employees also. You want a little more.

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Top 5 Ways of Being More Efficient in Business

The Small Business Blog

Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. [link] 1 week ago Ted Turner: "If you have an olive, you want an olive tree. You want a little more. You want the whole tree." 1 week ago More updates. Be ruthless with your filing.

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Top 5 Biz-to-Biz Sales Tips

The Small Business Blog

Try to learn a bit about the industry that your prospective business customer works in so you don’t look out of your depth. It doesn’t help to rip them off if you want a long-term relationship. If they are unhappy with their purchases, work hard to repair the relationship between businesses.

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What's Your Business Personality? | THE SMALL BUSINESS BLOG

The Small Business Blog

I, for one, have encountered a rude, curt or abrupt salesperson and gone out of my way to not purchase something from them. WinWeb Pitch of the Week – Digistar Solutions » « Previous Entries This entry was posted on Friday, May 14th, 2010 at 7:30 am and is filed under Customer Service , Development , How to.

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