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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. You want a little more.

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Top 5 Sales Tips for Small Business

The Small Business Blog

They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Don’t obsess over missed sales opportunities.

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The Customer Is Always Right!

The Small Business Blog

by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. That and the pay check that I can’t afford to give up!

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Budget 2010 – The Saviour for Small Businesses?

The Small Business Blog

« Good Customer Service Can Go A Long Way Top 5 Tips for Training Employees on a Budget » « Previous Entries This entry was posted on Wednesday, March 24th, 2010 at 5:58 pm and is filed under SME-Blog. Richard Frank Said on March 29th, 2010 at 5:30 am Good customer service will go a long way. Not policy.

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Top 5 Tips for Small Business Taxation

The Small Business Blog

Seek advice from a tax professional – although it won’t be free, ultimately it will save you time and money. Don’t throw away or lose your receipts. I want to start a home bussiness but i don’t know how to start. [link] 1 week ago Ted Turner: "If you have an olive, you want an olive tree.

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Top 5 Tips for Running a Successful Business Website

The Small Business Blog

If you can’t get it that way yourself, hire a designer or use a template. Share information about your business and about you – your history and values are important to prospective customers. Your customer service must be top-notch. You want a little more. You want the whole tree."

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Christmas – Small Business Quote of the Week

The Small Business Blog

What I don’t like about office Christmas parties is looking for a job the next day. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! You want a little more.

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