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Service Untitled» Blog Archive » Customer service technology can.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The software is able to predict how interested a customer is in one’s product and when to stop, within a minute if a customer is getting angry; the computer will then suggest the representative end the call.

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How to act like an adult when you need customer support

Service Untitled

Our mothers told us when we were very young that we wouldn’t always get everything we wanted, and we must learn to be fair with everyone we deal with in life. So carrying all of this along to adulthood, let’s assume there is something that compels a person to complain about a product or a service. Take a deep breath.

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Service Untitled» Blog Archive » Patient satisfaction and customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Any customer service agent would find that behavior unacceptable. Are you listening medical professionals? Customer service for those clients from hell You know those callers – rude and insulting.

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Service Untitled» Blog Archive » Hospitals need better customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Shouldn’t hospitals provide customer service? It has three major goals, and for the first time provided patients with some level of customer service.

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Making better business by exceeding customer expectations

Service Untitled

In the service industry, expectations change, and of course with the addition of the Internet, customers and clients have many more tools at their fingertips. So how does this effect customer expectations? Customer service expectations for the medical community Everyone needs medical attention from time to time, and the .

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How emotional intelligence can help the customer experience

Service Untitled

She was able to procure new car services for us once we landed, medical assistance at the arrival point, and the agent’s empathy towards a serious situation played an integral part in how I was able to better cope with the emergency. “Check that bad mood at the door before you meet a customer.&# states Joe W.

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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

Lets enjoy our day together.© © Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. HPTI) in Reston, Virginia, has been awarded the 2010 Stevie® Award for Support Staffer of the Year.

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