AT&T Credit Card Customer Service Purchasing 
Service Untitled
APRIL 14, 2010
Service Untitled The blog about customer service and the customer service experience. Their rewards program provides 2 points for every dollar spent at Nordstrom’s and provides for 1 point when I use the card elsewhere. The downside of the Platinum card centers around the travel and concierge services.
Service Untitled
NOVEMBER 12, 2010
There’s nothing more stimulating to get me to pull out my credit card and make a purchase than a particular customer service person who just has that “WOW’ affect. When he speaks to us he doesn’t use, “er, um, or “uh&# and he neither shouts nor mumbles. There are no.
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Service Untitled
JUNE 11, 2012
Critics are saying that Google has entered into the customer service arena which in the past directly contradicts their automated tech abilities and less than stellar customer-centric talents. The Google Trusted Stores Program will rate online stores on their delivery of an overall customer experience.
Service Untitled
NOVEMBER 30, 2010
The National Retail Foundation along with American Express listed the top ten retailers for best customer service selected by shoppers in their sixth annual Customers’ Choice Survey. The survey encompassed consumer attitudes toward retailers’ customer service and how retailers promote best practices.
Service Untitled
NOVEMBER 22, 2011
Consumer Reports just came out with their holiday report card giving holiday shoppers some interesting facts Santa’s helpers will surely want to consider before buying gifts either at the mall or online. photo credit: kholkute. It seems the company could be shooting itself in the foot when charging more at the mall.
Make or Break Moments
SEPTEMBER 3, 2010
The sales associate greeted us with a smile, a basket to gather our purchases and the knowledge that you can get a pair of earrings free with the purchase of two other pair. My daughter finally made her selections and I retrieve my checkbook only to discover that I can only write the check for up to $40 of the purchase.
Service Untitled
AUGUST 12, 2011
A recent survey conducted by American Express shows Americans demanding better customer service as compared to last year. Statistics showed 70 percent of consumers willing to spend 13 percent more for “WOW&# service as compared to 2010 when only 55 percent of consumers were only willing to spend 9 percent more.
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