Laughing all the Way to Work

JULY 16, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Alexis Bonari is a freelance writer and blog junkie.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

DECEMBER 31, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© With references like these how can I lose?

Time Zones 100

Time Zones 2010 IAAP International 100

Laughing all the Way to Work

AUGUST 22, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

SEPTEMBER 17, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© What are the dates you can cancel by?

Time Zones 100

Time Zones IAAP Negotiating International 100

Laughing all the Way to Work

FEBRUARY 20, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© 5, 2010 at 12 p.m.

Time Zones 100

Time Zones Agenda IAAP 2010 100

Service Untitled

JUNE 30, 2010

Service Untitled The blog about customer service and the customer service experience. You would take lessons, learn the skill, and try your newly learned abilities while accompanied by your coach or mentor. Consider using social media the same way. Social media awakens a higher demand for transparency, honesty and action.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Service Untitled

OCTOBER 26, 2010

Service Untitled The blog about customer service and the customer service experience. Admittedly,companies like Zappos can afford to spend millions on developing their brand loyalty, but didn’t they all start out small and learn from their own mistakes? Don’t make excuses when your company messes up.

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Office Dynamics

APRIL 26, 2016

If you have been in the administrative profession for 25+ years, know that you can keep growing, expanding and learning. In fact, you need to continually learn and grow. Don’t forget that comments received in April 2016 are entered to win prizes in our Administrative Professional Blog-a-Thon !

Administrative Professionals 100

Administrative Professionals 2016 Stress Travel 100

Laughing all the Way to Work

SEPTEMBER 19, 2008

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© 5, 2010 at 12 p.m.

Time Zones 100

Time Zones 2008 IAAP Calendars 100

Service Untitled

JUNE 14, 2010

Service Untitled The blog about customer service and the customer service experience. Isn’t it up to team leaders and managers to supply the platforms that the customer service representatives can use as models, but still think independently for exemplary customer service? If I shop at Walmart for a pair of denim.

Customer Service 40

Customer Service Etiquette 2010 AT&T 40

Service Untitled

JUNE 11, 2010

Service Untitled The blog about customer service and the customer service experience. Yes, there were fewer complaints about luggage being lost or damaged, but haven’t passengers become accustomed to flying with less luggage because of the additional baggage fees?

Customer Service 40

Customer Service Travel Etiquette 2010 40

Service Untitled

OCTOBER 12, 2010

Service Untitled The blog about customer service and the customer service experience. We often learn mistakes we are making by laughing at ourselves. At the end of the training session, customer service representatives come away with existing approaches that work well and have had the opportunity to learn new points and share tips.

Customer Service 40

Customer Service Training Etiquette Negotiating 40

Office Dynamics

MARCH 12, 2015

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. Don’t forget to download your handout before watching: Why Assistants Should Consider Certification Handout. Live Webinar Question and Answer Follow up!

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Service Untitled

SEPTEMBER 10, 2009

Service Untitled The blog about customer service and the customer service experience. All we need is for senior leaders to occasionally walk through our areas, show interest in what we do, spend time understanding what we are learning from customers, and thank us for our contribution.&# Great customer service is not “rocket surgery!”

Customer Service 40

Customer Service Holidays Etiquette 2006 40

Service Untitled

JANUARY 18, 2010

Service Untitled The blog about customer service and the customer service experience. If it wasn’t important, chances are the customer would not be complaining, so one must always recognize the validity of any complaint. Every complaint should be handled as a learning experience. Always have a resolution for the complaint.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

MARCH 24, 2009

Service Untitled The blog about customer service and the customer service experience. I did go to Disney on Saturday and here is my blog post about my experience. Any company that deals with long lines and large crowds can learn a lot from Disney and how they manage lines and crowds. Disney has perfected crowd control.

Customer Service 40

Customer Service Etiquette 2006 Holidays 40

Service Untitled

JANUARY 15, 2010

Service Untitled The blog about customer service and the customer service experience. In this case she didn’t keep the box in case she needed to return the shoes.) I can’t say that I agree with either side, but I do believe you need to do three things when diffusing an angry client: Identify, Resolve, & Learn.

Customer Service 40

Customer Service Etiquette Purchasing 2010 40

On The Job

AUGUST 23, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, August 23, 2010 7 Tips for Getting Off to a Great Start in a New Job Its a tough time to be entering the workforce. Learn to write in cursive. And use black or blue ink at work.

Cubicle 100

Cubicle Phones Etiquette Social Media 100

Office Dynamics

JANUARY 18, 2017

” moments in this conference that it would be impossible to do justice to them all in a single blog post, but I’d like to share my top three with you here. This message – “Human beings didn’t become the dominant species by competing, but by collaborating.” There were so many “AHA!”

Administrative Professionals 100

Administrative Professionals 2016 Mentoring Collaborate 100

Service Untitled

MAY 13, 2010

Service Untitled The blog about customer service and the customer service experience. She didn’t assume chopping off two inches of length would be right for me; instead she asked me what I wanted. This morning I went to the hairdresser, and when I sat down, Shana asked me if I would like my hair trimmed. Their expertise in legal.

Customer Service 40

Customer Service Etiquette 2010 Salary 40

Service Untitled

SEPTEMBER 17, 2010

Service Untitled The blog about customer service and the customer service experience. He couldn’t find any sales staff to help, and there was not one specialist available in the electronics department which consisted of televisions, computers, etc. Is customer service commensurate with price in real estate sales?

Customer Service 40

Customer Service Clothes Etiquette 2010 40

Service Untitled

APRIL 8, 2010

Service Untitled The blog about customer service and the customer service experience. This can become disruptive for other agents and confusing for newer representatives who are just learning and trying to follow. Stay away from the agent who doesn’t seek workable options to solve problems and blames others in the company.

Customer Service 40

Customer Service Training Etiquette Confidence 40

Service Untitled

MAY 20, 2010

Service Untitled The blog about customer service and the customer service experience. And learning to not take it personal is critical to remaining objective and empathetic. At times like this, the outer office staff can mean the difference in patient anger, and the staff should not become defensive. At a local.

Customer Service 40

Customer Service Medical Health Etiquette 40

Service Untitled

MARCH 16, 2009

Service Untitled The blog about customer service and the customer service experience. Because customers don’t have to keep calling or emailing back to get their issue resolved, representatives are able to move on and help other customers instead of having to go back and keep addressing the same problem. Saving money.

Customer Service 40

Customer Service Etiquette Phones 2006 40

Laughing all the Way to Work

JANUARY 23, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP AT&T 2010 100

Stephanie LH Calahan

APRIL 28, 2010

Work With Stephanie « Your Etiquette Practice Could be Killing Your Productivity | Main | 16 Productivity-Enhancing Websites » Grow Your Productivity by Hours a Day Think about this today!  Learn whatis enhancing or impeding your productivity today! Archive Network with Steph Is This You?   What is your 20?

Twitter 100

Twitter Fax Networking Etiquette 100

Laughing all the Way to Work

AUGUST 15, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© We joke about it, but it is distracting.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Service Untitled

JULY 15, 2010

Service Untitled The blog about customer service and the customer service experience. Expressive : Spontaneous, good negotiator,and learns by doing. Great employees do the right things when you aren’t there. Analytical : Introverted, project driven, and makes decisions based on facts.

Customer Service 40

Customer Service Interviewing Training Expenses 40

Make or Break Moments

FEBRUARY 1, 2010

As he reviews the details of the conversation, which didn’t go well for either party, he realizes something: “…I could easily see that I had failed to establish rapport at the top of the call. When you don’t have it, every step becomes a struggle.&# When you have rapport, the sales process moves forward easily.

Customer Service 100

Customer Service 2010 2009 2008 100

Office Dynamics

NOVEMBER 23, 2015

Register for a replay link at any time if you can’t join the live event. . Learning Highlights. As an attendee, you’ll learn…. It’s hard to believe another year is nearly over. Perhaps you can relate to those feelings? This is our last free webinar for assistants of the year. December 3, 2015, 10:00 – 11:00 a.m.

2015 100

2015 2016 Holidays Administrative Professionals 100

Laughing all the Way to Work

FEBRUARY 19, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets What is the proper etiquette when addressing or writing to a President?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

JULY 1, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lunch n learns are also a good way to learn from each other.

Time Zones 100

Time Zones IAAP 2010 International 100

Professional Assistant Blog

MARCH 10, 2008

In my weekly recap last Friday I pointed out a Lifehack.org article arguing that the current climate for hyper-productivity isn’t all it’s cracked up to be. How many blogs, online tools, software and books are there nowadays providing the latest, fashionable way to hit the peak of productivity?

2008 100

2008 Cubicle 2007 Google Docs 100

Laughing all the Way to Work

FEBRUARY 7, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets But, as I learned the hard way it doesn't work on all systems.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Stephanie LH Calahan

APRIL 30, 2013

  I created an account a number of years ago and just simply did not do anything with it other than an occasional post from my blog.  So, I decided to focus 2 weeks of my social media time on the platform, just to see what I could learn.   I was the latter for quite a while.  What I found surprised me. 

Google 100

Google Social Media Etiquette Networking 100

Laughing all the Way to Work

FEBRUARY 13, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets So that is what I like, but it isn’t always what I get.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100