What ever happened to the "us" in Service?
Laughing all the Way to Work
JANUARY 10, 2010
I of course ignored him and went about providing the best service I could. We need to be assertive and show our bosses how much better they can function if the administrative jobs are taken care of by us. I finally had a chance to sit down and read your book over the holiday. Something to think about. Excellent material!
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