Office Dynamics

JANUARY 18, 2009

Can lack of assertiveness be interpreted as weakness? I’m going to share with you points that have been discussed on this topic when I’m teaching administrative assistants and support staff personnel how to be assertive. Assertiveness has to do with having an “attitude of confidence.” It is an aura of confidence.

Assertiveness 100

Assertiveness Confidence Skills Training 100

Practically Perfect PA

DECEMBER 4, 2014

There have been so many times over the years that I have received an email about a fantastic training course or conference that I would love to attend. It really is unheard of in any other profession: so why don’t assistants attend training courses? I’m sure many of you have had a similar experience.

Training 100

Training Networking Assertiveness Expenses 100

Office Dynamics

JANUARY 18, 2009

Can lack of assertiveness be interpreted as weakness? I’m going to share with you points that have been discussed on this topic when I’m teaching administrative assistants and support staff personnel how to be assertive. Assertiveness has to do with having an “attitude of confidence.” It is an aura of confidence.

Assertiveness 100

Assertiveness Confidence Skills Training 100

Office Dynamics

APRIL 2, 2015

Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. What qualities do assistants think you need to be a great assistant? Over the years, I have collected more than 300 ideas. Organization skills.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

AUGUST 1, 2016

Recently, I was conducting a full-day workshop for administrative professionals at a large organization. This was a mandatory training event and sometimes when employees are told they must attend training, they get a little defensive. Eventually, she got into the material but I could tell she still had some hidden resistance.

Administrative Professionals 100

Administrative Professionals Training AT&T Confidence 100