Success

JANUARY 4, 2023

The woman stepped back, said, “Well, I guess now we have a director,” meaning that Fanning had finally shown she had the assertiveness necessary for the job, and walked out. She had discovered the power of asserting herself and, in doing so, freed herself from being bullied, backstabbed or stepped on. It’s not an easy rut to escape.

Assertiveness 279

Assertiveness UPS Confidence Email 279

Jen Lawrence

MARCH 25, 2019

Throw in collaboration and communication tools like Slack, workflow managers, chat, text, *gasp* the phone… and the idea of unplugging becomes downright laughable. Like many people, I didn’t feel the stress until I was so far down the rabbit hole that the only way out was to reach the bottom. But the burnout hit me hard.

Customer Service 69

Customer Service AT&T Assertiveness Social Media 69

Jen Lawrence

MARCH 25, 2019

Throw in collaboration and communication tools like Slack, workflow managers, chat, text, *gasp* the phone… and the idea of unplugging becomes downright laughable. Like many people, I didn’t feel the stress until I was so far down the rabbit hole that the only way out was to reach the bottom. But the burnout hit me hard.

Customer Service 40

Customer Service AT&T Assertiveness Social Media 40