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Answering Your Phone: Is it You or Memorex?

Make or Break Moments

What policies or procedures do you have in place for telephone answering? In this age of emails, voice mail and telecommuting, so many customers are simply seeking a human being to discuss their business or concerns with. This article ( [link] ) further delves into the need for companies to make their client interactions personal.

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Increase Productivity

Ian's Messy Desk

Related articles by Zemanta How to get staff to develop a learning plan (deangroom.wordpress.com) 5 Tips to Boost Productivity in a Small or Home Business (brighthub.com) Telecommuting and Productivity (brighthub.com) Get Some Help! Comments No comments yet.

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8 Work-Life Balance Myths

Ian's Messy Desk

Some of the commonly held myths and the corresponding reality checks are as follows: Family-Friendly policies are soft HR issues, mainly for women. With employees exploring alternate ways to work such as telecommuting, managers may no longer see them. Many companies offer their work-life balance policies to employees at all levels.

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Is Your Career in Jeopardy Because of Your Weight?

On The Job

Some employers have gotten very aggressive with their smoking policies, even dismissing workers who smoke on their own time. I enjoyed reading your article and sense that this bias is real. In fact (I'm a geeky academic), there was an interesting research article in the journal of Human Resource Management (vol.

Health 100
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5 Tips for Staying Productive When Working From Home

Productivity Bits

Visit the original article at [link]. Employ a closed-door policy that will prevent interruption and increase efficiency. This guest article is by James Madeiros, a staff writer for Teacher Certification Degrees, a resource site providing information on earning an online teaching degree. Copyright © 2011 Guest Author.

2011 100
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2 Big Myths About Work You Need to Ditch

On The Job

Ninety-nine percent of companies have a policy that says you can’t give a letter of recommendation for an employee because it’s a liability and a risk if the employee doesn’t work out for the other employer,” Atkins says. “But I suggest everyone get their employee handbook out, and read carefully the company policy.

2009 100
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IBM Cuts Telecommuting and the Paradox of Place

Small Business Labs

Those who have been telecommuting have the choice of moving or leaving the company.   While most of the coverage of this is focused on IBM's marketing department, the new policy is going to be extended to other departments at IBM.  Many appear to be choosing to leave.  We certainly don't think so.