On The Job

JULY 10, 2013

Rossi, a business etiquette coach, says if you''re reticent about approaching strangers on the road to make a business contact, try these tips: • Be observant. Always keep business cards in a handy spot so you can present one easily with your name facing the recipient. Follow up. "If

Travel 100

Travel Networking Business Cards Etiquette 100

Tips From T. Marie

AUGUST 19, 2011

This article from 2008 states that Nielsen Mobile of the Nielsen Company reported the average mobile user sends 357 text messages to 204 voice calls (incoming or outgoing). The questions arise, when we begin to think about applying traditional etiquette rules to this progressive style of communication. Can we text an RSVP?

Social Media 100

Social Media Phones Staples Facebook 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Some people in the office were trying to get the remote working as we had a PowerPoint presentation coming up and were calling it things like remote thingy , remote slide clicker, wireless mouse so I finally asked, "Does anyone know what the official name for that thing is?" It's called a Presentation Remote. Thanks Patty.

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

JULY 20, 2009

I was in a workshop today on presentation skills and one of the things they had us do was present something to the group while they filmed us. I love your articles! You have a great sense of humour and you incorporate it wonderfully into your articles. It is always weird for me to see myself on video.

Time Zones 100

Time Zones 2009 IAAP Administrative Professionals 100

Service Untitled

OCTOBER 8, 2010

Ford claims that going to a dealer for work outside of the new warranty period may initially present as being more expensive, however in the long run the dealers have better processes, training, and parts as to Ford products. Ford also claims the change of ownership within the warranty period makes it difficult to reach the next owner.

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

Office Dynamics

JUNE 22, 2015

It is in regards to an article I had read a while back called: E-mail Overload Costs Companies Billions in Lost Productivity. While technology has dramatically changed our lives and provides many benefits, it also presents challenges. E-mail has grown into a ginormous, white elephant and we are being stampeded by it.

Mentoring 100

Mentoring Goals AT&T Confidence 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. I am a woman and therefore reserve the right to change my mind and go back and edit my articles from time to time or to update them. We joke about it, but it is distracting.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. I am a woman and therefore reserve the right to change my mind and go back and edit my articles from time to time or to update them. Why do we not use their full name?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

The Office Professionals Place

OCTOBER 19, 2009

Phone etiquette is important, remember to leave your name and phone number twice when leaving a voicemail- once at the beginning and then at the end of the call. Need a speaker/presenter? Read more articles from Dewoun on Examiner.com! DO NOT leave a voicemail longer than a 1 or 1 ½ min. Contact Ms.

Phones 100

Phones Email Filing IAAP 100

Laughing all the Way to Work

NOVEMBER 16, 2008

I wrote the article The Art of Minute Taking and I had only taken minutes a few times about 25 years ago. From writing that article I had confidence to take a job that required me taking minutes and it has turned out fine. I have written many articles on my blog on subjects that I knew nothing about. How did I do it?

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 1, 2010

If you are the presenter you have to study and know your subject well which helps you to be more confident in what you know and you also gain experience in making presentations which can help you in your career. The web also has anonymity and sometimes people receive information better from people they dont know.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

NOVEMBER 21, 2009

I just recently read an article on it and was surprised when I really paid attention to the messages I was sending myself that some of them were negative. I am a woman and therefore reserve the right to change my mind and go back and edit my articles from time to time or to update them. Lets enjoy our day together.©

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. I am a woman and therefore reserve the right to change my mind and go back and edit my articles from time to time or to update them.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

AUGUST 13, 2010

I wrote an article called We Dont Know What We Dont Know. I think the first reason is what I put in my original article. I am a woman and therefore reserve the right to change my mind and go back and edit my articles from time to time or to update them. .© Copyright Patricia Robb 2010 13 August, 2010 Pass it on.

Time Zones 100

Time Zones IAAP PowerPoint Email 100

Laughing all the Way to Work

AUGUST 8, 2009

How you present yourself and what you wear to the office can help how you feel about what you are doing. Of course you have to be prepared and know your stuff, but knowing you look good when you walk in the door will do wonders on how you present yourself. Sometimes it is all in how you feel isnt it? What about your work space?

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 14, 2008

I previously wrote an article on Charities in the Workplace and have seen an increase in the participation in charities at offices I have worked in. I am a woman and therefore reserve the right to change my mind and go back and edit my articles from time to time or to update them.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

SEPTEMBER 23, 2010

Short articles can link to important events or news relating to your particular business. Especially interesting to readers are customer comments and suggestions, and here presents the opportunity to create customer loyalty. A company can generate a monthly newsletter.

Customer Service 40

Customer Service Social Media Interviewing Etiquette 40

Service Untitled

JANUARY 15, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives How to diffuse an angry customer Cheryl January 15, 2010 Angry Customers , Customer Service , Etiquette 3 Comments A friend of mine purchased a pair of shoes from a popular discount shoe store in our local area. I’ve responded to your article here.

Customer Service 40

Customer Service Etiquette Purchasing 2010 40

Laughing all the Way to Work

JUNE 27, 2009

I went to a writing workshop and the woman who was presenting said that comedians are only as funny as their writers. I am a woman and therefore reserve the right to change my mind and go back and edit my articles from time to time or to update them. How do comedians do it? If not, then be prepared to be booed off the stage.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 18, 2008

I hope you enjoy her article. Earlier in this article, I shared three tips to keep in mind while networking. I am a woman and therefore reserve the right to change my mind and go back and edit my articles from time to time or to update them. I am sure she would be pleased if you wandered over to her site for a visit.

Networking 100

Networking Time Zones IAAP International 100

Laughing all the Way to Work

JANUARY 31, 2010

The art of saying thank you can sometimes get lost in our busyness, but here are some examples of times it would be nice to send a card from work: To thank presenters who speak at your workplace. I am a woman and therefore reserve the right to change my mind and go back and edit my articles from time to time or to update them.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 10, 2010

Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 5, 2010

I like this particular article it gives me an additional input in the information a round the world. I am a woman and therefore reserve the right to change my mind and go back and edit my articles from time to time or to update them. His response to anyone needing a meeting was to call his assistant. April 09, 2010 Jakob said.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

DECEMBER 28, 2009

Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural?

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Office Dynamics

MARCH 12, 2015

I wrote an article called Getting To Yes that outlines the steps you need to take to persuade your executive to support your training. Here is the link to all my article, Getting To Yes. Baby boomers are admired for their business savvy, etiquette and professionalism and companies want that to flow over to the Gen Y’s and millenniums.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Laughing all the Way to Work

MARCH 1, 2009

I have removed the Google Ads as I thought it took up a lot of space and wasnt very useful and included the index of my articles instead so you could easily scroll through and see a list of the articles that have been posted by date. I hope this will be more user friendly and accessible to everyone.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 31, 2009

Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 22, 2009

Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural?

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

MARCH 20, 2010

Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural?

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2009

Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural?

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

FEBRUARY 13, 2010

Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural?

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JANUARY 23, 2010

Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural?

Time Zones 100

Time Zones IAAP AT&T Meeting Minutes 100

Laughing all the Way to Work

MARCH 13, 2010

Great article! Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural? I too, love to be organized and it only makes sense to be prepared.

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

OCTOBER 25, 2010

No longer do customers just call and speak to customer service representatives; customers speak to each other, comment on articles, research common opinions, and blog. The expansion of the social media therefore requires companies to be aware of what is being said about them and who is saying what about them.

Social Media 40

Social Media Customer Service Etiquette 2010 40

Laughing all the Way to Work

SEPTEMBER 19, 2008

© Copyright Patricia Robb 2010 19 September, 2008 Using a Bring-Forward System to Help Organize Your Boss Of all the articles I have written, the one I wrote on the bring-forward system by far gets the most views. My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets

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Time Zones 2008 IAAP Calendars 100