Laughing all the Way to Work

AUGUST 13, 2010

I wrote an article called We Dont Know What We Dont Know. I think the first reason is what I put in my original article. I had no idea this could be done, but I was thrilled when I got her email, but it just proved to me once again that we are all holding on to things we take for granted that others know about.

Time Zones 100

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Laughing all the Way to Work

APRIL 17, 2010

© Copyright Patricia Robb 2010 17 April, 2010 Keeping focussed in a busy environment There are so many distractions in the office -- the telephone, your co-workers, email and your boss! But I did it by keeping a notepad by the phone and each time I started a task I would write it down. Lets enjoy our day together.©

Environment 100

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The Small Business Blog

NOVEMBER 7, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. www.bitsofbusinessblog.com Henrik Poulsen Hi Stefan Great article on cash flow, a very important part of any. External Links External Links SynergyOne.co.uk

2007 100

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Laughing all the Way to Work

AUGUST 15, 2009

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Stephanie LH Calahan

SEPTEMBER 14, 2011

When you chat, they can't hear your voice, when you are on the phone, they can't see you, etc. Email (build trust) 3. Phone (providing value) 4. What do you do to build relationships beyond the keyboard?  You have to escalate the conversation and "transfer" that relationship into a different medium.

Networking 100

Networking Social Media Twitter Facebook 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 1, 2010

One person can be great at software programs and know all sorts of tricks to get things done quickly and another might be excellent at organizing and managing their email account. Let your fingers do the walking: Quick keyboard sh. I have always been a believer in sharing ideas and have received my best education from other assistants.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

NOVEMBER 21, 2009

I just recently read an article on it and was surprised when I really paid attention to the messages I was sending myself that some of them were negative. Let your fingers do the walking: Quick keyboard sh. Lets enjoy our day together.© © Copyright Patricia Robb 2010 21 November, 2009 The Little Engine That Could.

Self Esteem 100

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Laughing all the Way to Work

APRIL 5, 2010

If you have to reschedule, send an email apologizing, but advise that your bosss schedule has changed. I like this particular article it gives me an additional input in the information a round the world. Let your fingers do the walking: Quick keyboard sh. People are busy and certainly understand schedule changes.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

NOVEMBER 16, 2008

I wrote the article The Art of Minute Taking and I had only taken minutes a few times about 25 years ago. From writing that article I had confidence to take a job that required me taking minutes and it has turned out fine. I have written many articles on my blog on subjects that I knew nothing about. How did I do it?

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 16, 2010

Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc. Let your fingers do the walking: Quick keyboard sh.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. Let your fingers do the walking: Quick keyboard sh. Hello Patricia, You have some great resources at [link] Given your interest in country codes, I wanted to make you aware of my site, [link] for possible inclusion as well.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

They said it works with most phone services. Let your fingers do the walking: Quick keyboard sh. I have never used this escape route, but was reminded about it at a webinar I participated in recently and will keep these instructions close at hand. Taking Effective Meeting Minutes ► August (3) Pass it on. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

MARCH 20, 2010

You hear something while walking down the hall or are copied on an email and know something about the purpose of a meeting coming up. Many times I am so thankful I had that quick chat or read that email that I was copied on as that was the exact information I needed when they were away. Oh where or where is my password?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 10, 2010

Let your fingers do the walking: Quick keyboard sh. Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. You can use google to get similar information.

Google 100

Google Time Zones IAAP International 100

Laughing all the Way to Work

DECEMBER 28, 2009

Let your fingers do the walking: Quick keyboard sh. Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. Let your fingers do the walking: Quick keyboard sh.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 20, 2010

In-camera If the Chair says this part of the meeting is in-camera, take your fingers off the keyboard, or put your pen down. Let your fingers do the walking: Quick keyboard sh. People at the meeting dont want to be singled out. The decision made is always recorded as a group decision. Oh where or where is my password? 411 Look Up 411.ca

Time Zones 100

Time Zones Agenda IAAP 2010 100

Laughing all the Way to Work

AUGUST 1, 2010

There are just too many passwords to remember, and that doesnt include my bosss passwords that I also need to know because I have to check his emails as well as my own. Even if you phone the bank they need your secret passcode or they wont speak to you about your account. But things like email etc, are all logged up in the noggin.

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

FEBRUARY 27, 2010

After reading the article on the "remote clicker", which is what I used to call it, I asked John in the cubicle beside me. Let your fingers do the walking: Quick keyboard sh. Posted by Patricia Robb at 4:03 PM Labels: Administrative Assistant , PowerPoint , professional assistant , what do you call it? 411 Look Up 411.ca

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

MAY 16, 2010

They are responsible for canvassing the participants for dates and determining the date everyone is available and coummunicating that information to the participants by sending out a meeting request to everyone or emailing the date (depending on how you or your organization prefers to send notices of meetings).

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

JULY 9, 2010

Did I phone to get my electricity turned on? Let your fingers do the walking: Quick keyboard sh. The meetings were stress free and I was able to depend on my checklists and templates. Now I am on holidays and preparing for a big move to a new home. You can be sure I have checklists for that as well. Oh where or where is my password?

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

JANUARY 19, 2009

The cure: always answer the phone professionally - this way youre never caught off-guard. I agree that we should always answer the phone professionally, but if it is a co-worker calling, it seems silly to say "Patricia Robb speaking, Executive Assistant to the CEO, may I help you?" Let your fingers do the walking: Quick keyboard sh.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

NOVEMBER 22, 2008

An e-mail like the one I received would have been better delivered face to face or by phone in order to get the tone of what the person was trying to communicate. I stop the flow and pick up the phone. It is amazing how quickly a matter can be handled on the phone or in person. Hi Patricia: What a great article this is.

Time Zones 100

Time Zones IAAP International 2008 100

Laughing all the Way to Work

OCTOBER 14, 2008

I previously wrote an article on Charities in the Workplace and have seen an increase in the participation in charities at offices I have worked in. Let your fingers do the walking: Quick keyboard sh. Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 5, 2009

I wrote an article awhile back called On the Outside Looking In. I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. Let your fingers do the walking: Quick keyboard sh. I have never regretted any of my employment situations. GET TO KNOW YOUR CO-WORKERS.

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

JULY 5, 2009

I am sure after that call her husband got off the phone and kicked the dog or was cranky with a sales clerk at the grocery store. The worst time to write an email is when you are angry. I wrote about it in an article called I got an e-slap on the wrist. Let your fingers do the walking: Quick keyboard sh. What happened?

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MAY 31, 2009

Let your fingers do the walking: Quick keyboard sh. Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

APRIL 22, 2009

Let your fingers do the walking: Quick keyboard sh. Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? 411 Look Up 411.ca

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 13, 2010

Let your fingers do the walking: Quick keyboard sh. Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 23, 2010

Let your fingers do the walking: Quick keyboard sh. Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

OCTOBER 18, 2008

I hope you enjoy her article. Earlier in this article, I shared three tips to keep in mind while networking. Let your fingers do the walking: Quick keyboard sh. .© Copyright Patricia Robb 2010 18 October, 2008 Guest Blog: Networking Like a Pro This is a guest post from JEM over at [link]. Oh where or where is my password?

Networking 100

Networking Time Zones IAAP International 100

Laughing all the Way to Work

FEBRUARY 27, 2009

Let your fingers do the walking: Quick keyboard sh. Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

NOVEMBER 8, 2009

If it is an external meeting, but local, enter location of meeting in calendar, provide your boss with address and directions, contact phone number, taxi chit. Let your fingers do the walking: Quick keyboard sh. Do you need to book it or were you provided with location. Enter it in calendar. Oh where or where is my password?

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

MARCH 1, 2009

I have removed the Google Ads as I thought it took up a lot of space and wasnt very useful and included the index of my articles instead so you could easily scroll through and see a list of the articles that have been posted by date. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 19, 2009

The last online course I took was under $70 and was interactive using both the computer and a speaker phone for audio. Let your fingers do the walking: Quick keyboard sh. I have found them to be really helpful. They can be contacted at: Louis@lastminutetraining.ca Taking Effective Meeting Minutes ► August (3) Pass it on.

Training 100

Training Time Zones IAAP Meeting Minutes 100