Success
JULY 11, 2022
Quality customer service is your competitive edge. Everyone can have similar products or services, but what they can’t replicate is your people, how your employees treat your customers and how your customers feel when they are doing business with you. Their first belief is that service is important.
All Things Admin
JUNE 23, 2021
Many believe that the terms “procedures” and “systems” are interchangeable, but that’s not exactly true. A system contains all the information you need to handle the accounting functions for your job. Procedures, forms, and checklists combine to create systems for how you get things done efficiently. Systems have many benefits.
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Allwork
JANUARY 3, 2024
The coworking industry is creating its own niche, termed “workplace hospitality,” emphasizing customer service and satisfaction, as evidenced by industry conferences and literature. This article was written by futurist and coworking thought leader Liz Elam for Work Design Magazine.
Make or Break Moments
AUGUST 27, 2010
Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. But what about the customer service process? The customers. The response?
Allwork
SEPTEMBER 7, 2023
In the bustling world of coworking, community managers stand as the lynchpin of operations, their roles extending far beyond traditional customer service. In one of our recent articles , we shared research conducted by Coworking Cafe that showed how the number of flex workspaces in the U.S. increased by 10% in Q2 of 2023.
Success
JANUARY 9, 2023
A few of the points that I will share with you today come from that article. Remember that the customer is king. The following customer service truths were compiled from various studies: Poor service is the No. The average dissatisfied customer tells seven others of their dissatisfaction.
Allwork
MARCH 3, 2023
This article was written by Jane Greenthal and was originally published on Work Design Magazine. It doesn’t matter how great the in-store experience is if you’re on hold with customer service for hours. Align the experience with the brand across all channels Any disconnect negatively impacts your brand.
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