The Small Business Blog

MARCH 23, 2010

autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers.

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All Things Admin

FEBRUARY 20, 2023

The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry. However, understanding the steep learning curves involved, adding these skills sooner rather than later will allow you to stay ahead.

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Administrative Professionals Social Media 2025 Mentoring 98

Ian's Messy Desk

OCTOBER 19, 2012

The workplace requires you keep up-to-date about developments in your field and improve your work skills through ongoing learning. Learn instead to become a team player and to strike a good balance between work and family responsibilities. Learn to manage your supervisor by taking initiative, being professional and resourceful.

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Make or Break Moments

JANUARY 29, 2010

Yet isn’t there some value in sharing what we’ve learned so that we can all become better in business, better using social media, better with our customer relationships? If we find out something new and exciting – we should keep it a secret so that we have a leg up on our competition.

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Learning Customer Service 2009 Social Media 100

Success

AUGUST 16, 2021

More importantly, they vary in terms of cost, learning curve and functionality. Customer discount codes for marketing campaigns, reliable inventory tracking and strong customer service are all part of the package. Every e-commerce platform mentioned in this article is reliable. Try Zyro for free.

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Credit Card Social Media Lifestyle Customer Service 299

Success

JUNE 8, 2022

It just clicked, and I understood that Gen Z and millennials were learning differently… At the company I left to pursue this, [the younger employees] didn’t do traditional learning. They did learning snacks, short snippets.”. But… it’s great for customer service and for live media.”.

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Service Untitled

JANUARY 6, 2011

In the UK, police chiefs are taking some customer service tips from a popular department store named John Lewis where customer service is treated as a skill. The article suggested that officers be more considerate when speaking with crime victims and witnesses. Officers should be able to listen to people.

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Eat Your Career

AUGUST 28, 2023

The article below summarizes the video content. It simulates human intelligence because it learns from experience and gets smarter (which sounds wild!). Practice & Play The absolute best and easiest way to learn something new is to get your hands dirty. Like anything, there’s a learning curve.

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Success

MARCH 16, 2022

Craig cites this example: A client was about to sign a contract but suddenly wanted a price cut without a reduction in service. During a follow-up call, Craig learned that the client’s real concern was “about being able to deliver on her side of her business once my work was complete.” “If you do, you can overcome any opposition.”.

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LEADERASSISTANT.COM

JUNE 11, 2023

CONNECT WITH CAROLINE Caroline on LinkedIn A couple of Caroline’s favorite resources: Harvard Business Review article about valuing and protecting your time -> Who’s Got the Monkey? LEADERSHIP QUOTE Keep your friends close, and your enemies closer… in the warmest and most positive way!

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Restaurants Customer Service Budget Interviewing 78

The Small Business Blog

MARCH 21, 2010

autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers.

Learning 100

Learning 2007 2008 2006 100

Success

NOVEMBER 24, 2022

To find and cultivate powerful stories, listen to what your customers and employees are talking about, says Paul Smith, author of The 10 Stories Great Leaders Tell. Smith says his heart broke a little to learn the story of a Pizza Hut in Springdale, Arkansas. This article was published in April 2013 and has been updated.

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Make or Break Moments

JULY 16, 2010

Here are the top ten winners: Change Forge Customers Rock Get Satisfaction Service with a Purpose Customer Service and More The Social Customer Manifesto Whos Your Gladys Dennis Snow’s Blog Amazing Service Guy Blog Customer Service en Visit Awarding the Web for the complete list of winners.

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Service Untitled

AUGUST 10, 2010

Service Untitled The blog about customer service and the customer service experience. So what is the customer service lesson to be learned here? Let’s start with no matter how angry a customer gets, every customer service agent must remain calm and never yell.

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All Things Admin

JANUARY 8, 2024

Whether you use this as a refresher or as an initial starting point, this article will cover the basic fundamentals of procedures. Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board.

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Administrative Professionals Mentoring Forms PowerPoint 52

Success

MARCH 24, 2022

From an early age, we learned to recoil at the word. I learned that courage was not the absence of fear, but the triumph over it. Objections: They read you a laundry list of what’s wrong: why the competition is better, your product is too expensive and your customer service is lousy. I understand why. Nelson Mandela.

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Make or Break Moments

APRIL 14, 2010

If you are going to be in the area – consider spending a day of making connections and learning different ways you can collaborate to help others (as well as yourself) achieve your goals. This regional economic development trade summit is the brain child of Rita Singh from Miraj International.

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Make or Break Moments

FEBRUARY 25, 2010

“They are looking to learn how to make or purchase things made especially for them,&# she said. I was reading the posts over at Small Business Trends (something I highly recommend you do) and ran across an article by Barry Moltz entitled the 10 Customer Service Trends of 2010. Looking forward to more great content!

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Make or Break Moments

AUGUST 7, 2010

I first learned about Treasure your Customer Day from Entrepreneur magazine in 2006. Here is a blurb from a blog written in 2005 about Treasuring your Customers written by Kirsten Osolind : August 7 marks “Treasure Your Customers Day.&# Building customer relationships is a passion for me.

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Make or Break Moments

JUNE 2, 2010

If your customer is between the ages of 18-35 – you need to learn to master the art of social media – or at the very least – be listening real close and often to what is being said.

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Make or Break Moments

MARCH 9, 2010

They use technology to allow service men and women to deposit checks no matter where they are stationed. They address their customers by their military title. They have created a company that puts the specific needs of their customers first. I was especially intrigued by what the article refers to it as their Secret Sauce.

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Make or Break Moments

MARCH 13, 2010

I recently learned a lesson from a group of young boys who had developed a band. They were being interviewed on a radio station and when the disc jockey asked where fans could find them on the Internet they said: “Just remember BOY BAND.

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Make or Break Moments

MAY 3, 2010

It was an incredible day – more about what I learned in future posts – and several sponsors provided beverages and food to make the day completely FREE to those in attendance. The committee that planned this event did a terrific job.

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Make or Break Moments

JANUARY 27, 2010

The article is about the incredible sales of the Kindle. The article is about the incredible sales of the Kindle. Of course, almost a year later, the Kindle isn’t new news but there was a statement in the article that was important enough for me to circle it and save: “There are two ways to extend a business.

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2009 Customer Service 2008 2010 100

Make or Break Moments

JULY 13, 2010

In Alan Alda’s book “Never Have Your Dog Stuffed… and other things I’ve learned,&# he talks about saying yes no matter what just to keep active in your industry. His example is saying yes to keep food on the table.

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Make or Break Moments

JUNE 27, 2010

Interested to learn more about what I gab about? Visit Customer Relationship Speaker. Tags: customer relationship speaker , Deborah Chaddock Brown Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. And yep – it is still free.

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Calendars Customer Service 2009 2008 100

Make or Break Moments

MAY 26, 2010

But today I learned something new (along with meeting some interesting people) and I love spending time when I learn something new. Here’s something I’ve learned on my own: It makes sense to have different elevator pitches based on the venue or your current business focus. It is worth the time it takes to visit.

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Social Media Customer Service 2009 2008 100

Make or Break Moments

JULY 27, 2010

This past week I asked the question – how do you say thank you without using the words and Patrick Hazlewood had an awesome answer: Although every interaction with the customer is part of the “sale&# or “sale process,&# including post-sale follow-ups or customer service responsiveness, not everything must be a sales pitch.

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Make or Break Moments

AUGUST 18, 2010

Great meeting to learn about new sites, new social media techniques. Norma Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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Social Media Customer Service 2009 2008 100

Make or Break Moments

JUNE 28, 2010

Conversely – how would I ever develop relationships with the other associates to learn about them, if they never came in my office? We started to learn about each other. As this article ( [link] ) shows, it’s those small touches, as you’ve learned, that make such a huge difference. They didn’t know me.

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Make or Break Moments

JUNE 4, 2010

Sharing our passion for what we do is a great way to learn new ways to make the customer experience better, to market ourselves better, to learn from each other to be more effective. So are you indispensable?

Customer Service 100

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Make or Break Moments

JANUARY 5, 2010

Like snowflakes, each customer’s needs are different and we have to be open and aware by using our active listening skills to learn about their unique circumstance. If we don’t, that individual customer, like freshly fallen snow, might turn ugly before our eyes.

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Make or Break Moments

MAY 4, 2010

I was there with 17 others from Norma Rist’s Rist List group of women-business owners (8 of us pictured above) and so we split up and attended different sessions than came together at lunch and dinner to share what we’d learned. My session was called Create a Customer-Focused Social Media Strategy.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

MAY 6, 2010

If you could pick one person to work with and learn from; who would that be? You were so thougtful to share with other hundreds of women to learn and grow. How have you seen collaboration work in your life or business? Why don’t you email them or call them or link to them on LinkedIn? SINGH said, Hi Deborah This is beautiful.

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Make or Break Moments

JANUARY 4, 2010

In a recent article in Advertising Age entitled Banks Turn Message Back to What Consumers Want , reporter Beth Snyder Bulik spotlights the fact that banks are listening the consumers and changing their message to one that includes the answer to ‘how can you help me manage my finances? Two enthusiastic thumbs up.

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Make or Break Moments

JANUARY 11, 2010

She said lots of thought provoking, inspirational stuff as Maya often does but the one quote that really struck me was this one: ‘I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.’ ’ How true is that?

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Make or Break Moments

JANUARY 7, 2010

I have often theorized the importance of building relationships with customers and now a recent survey puts dollars to the sense of that theory. I learned today from CustServ that the cost of lost customers equals 338.5 What can you do to turn prospects into customers. BILLION a year ! How much is that costing you?

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