Book Review: Delivering Happiness By Tony Hsieh
Productivity Bits
JUNE 7, 2010
Copyright © 2011 Marlon Ribunal. Visit the original article at [link]. This has been Zappos’ business model: Build a business driven by customer service based on happiness. The glitch marked all prices on the site $49.95. The wrong prices stayed posted on the site for 6 hours. Follow me on t witte r.
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