Remove Analysis Remove FAQ Remove Forms Remove Learning
article thumbnail

What Makes Good Customer Service?

Success

It’s a key component in learning to love sales and service. Base your FAQ on firsthand knowledge of what customers need to know. Customer feedback comes in many forms. It can be direct feedback at the store or in a meeting, analyzed from NPS surveys , monitoring employee interactions or even website analysis.

article thumbnail

Did You Reach Your NaNoWriMo Goal?

Men With Pens

Especially if you’ve learned something along the way. But if your goal was to use the month to create something upon which you can build, both in terms of learning curve and raw material, then perhaps it’s better to stop right where you are. Learn something from the process. Nothing wrong with that. And you know what?

Goals 40
article thumbnail

Six Ways to Get More Juice from Your Freelancer | Men With Pens

Men With Pens

In special education we call it a “individual service plan&# and “task analysis&# but it is all semantics. Failure to pay as agreed is a particularly bad form of feedback, but I’ve often seen clients use it that way. However, you’ll have a huge learning curve in doing freelancing.

2010 40