Agencies Customer Service Purchasing Report 
Service Untitled
JUNE 21, 2011
Consumer Reports tell us that organizations rarely listen to the surveys they ask when we hear the infamous, “Your call is very important to us. Getting through to a real person is the number one complaint of customers who either need help with their service or product or have a complaint. Please don’t hang up.&#
Service Untitled
DECEMBER 22, 2010
For as long as most of us can remember, the airlines industry has always scored the worst customer service marks on almost all surveys. A recent survey conducted by Consumer Travel Alliance revealed more than 50% of the participants rated the TSA as offering the worst customer service. photo credit: char1ie.
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Small Business CEO
JULY 1, 2013
Your potential clients eagerly punch in those buying keywords to actively seek your business and make their next purchase. Inform all company employees to report any negative feedback immediately. This can both resolve the issue in question and show potential customers that you’re level headed and you care about customer service.
The Small Business Blog
OCTOBER 26, 2009
Canadian small businesses report card : Ninety eight per cent of small business owners gave their companies a passing grade in a recent TD Canada Trust Small Business Survey, which asked 1002 small business owners with fewer than 20 employees to score their performance during the past year. — ST.
The Small Business Blog
DECEMBER 14, 2009
MSMEs may get procurement preference in PUSs soon : Most of the public sector units will have to source at least one-fifth of their purchases from the micro, small and medium enterprises, if the recommendation of a task force headed by Prime Minister Manmohan Singh’s top aide is accepted. — ST.
Recruit CRM
NOVEMBER 8, 2021
An Applicant Tracking System (ATS) simplifies the hiring process for any agency recruiter and HR department. A recent online survey conducted by Recruit CRM revealed that more than 98% of recruitment agencies with 10 recruiters or more used an Applicant Tracking System. Ever wondered why recruiters do not even see 70% of the resumes
Men With Pens
JANUARY 10, 2010
Back when I used to work for advertising and marketing agencies, the client would choose from a list of agencies they had heard of and get us to pitch. All the agencies on their list could do the work, and had trust in the field built through reputation and client roster. For me, both of them are related.
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