Service Untitled

MAY 21, 2013

No doubt, it has been a tough week for customer service. Internal Revenue Service acting agency head, Steven T. Miller who is resigning from his post stated earlier this week: “I can say generally, we provided horrible customer service. A popular solution is to take it to social media.

Customer Service 40

Customer Service Social Media Agencies Facebook 40

Service Untitled

AUGUST 8, 2011

The old-fashioned customer service agents spent most of their time on the phones trying to resolve problems, but now such quick social media outlets as Twitter can quickly lead to a firestorm of criticism if not handled immediately. What are the golden rules of knock-down, kick-butt, customer service? Whether we.

Customer Service 40

Customer Service Social Media Training Agencies 40

Make or Break Moments

MAY 7, 2010

The first Age of Conversation raised nearly $15,000 for Variety, the international children’s charity, and the Age of Conversation 2 raised a further $10,000 for Variety. This year’s proceeds will be donated to an international children’s charity of our authors’ choosing.

Social Media 100

Social Media Customer Service 2009 2008 100

Recruit CRM

MAY 8, 2021

Today, Recruit CRM has customers in more than 60 countries in every continent across the world, and we don't even remotely recognise the value we have generated for most of these staffing agencies. Recruitment agencies are no exception when it comes to working with data. In spite of a vast talent pool out there, 72.8%

Agencies 52

Agencies Email Forms Social Media 52

Recruit CRM

NOVEMBER 8, 2021

An Applicant Tracking System (ATS) simplifies the hiring process for any agency recruiter and HR department. A recent online survey conducted by Recruit CRM revealed that more than 98% of recruitment agencies with 10 recruiters or more used an Applicant Tracking System. Ever wondered why recruiters do not even see 70% of the resumes

Resume 69

Resume Agencies Social Media Interviewing 69