Remove Agencies Remove Customer Service Remove Industry Remove Purchasing
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TikTok Is Here to Stay—Is Your Brand Ready?

Success

It’s even made headlines for the sheer number of people who log into the app to pick up career advice from professionals and various job consulting agencies, with many acing interviews and landing their dream jobs. But… it’s great for customer service and for live media.”. Bringing your Business to Social Media.

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Building customer loyalty for small businesses

The Small Business Blog

This can come down to the customer service you provide, from the moment they get in touch or walk through your shop door. Small businesses also usually go hand in hand with local business and local customers. You should also show that you like to hear your customers’ views.

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TSA suffers the slings and arrows of the worst customer service

Service Untitled

For as long as most of us can remember, the airlines industry has always scored the worst customer service marks on almost all surveys. A recent survey conducted by Consumer Travel Alliance revealed more than 50% of the participants rated the TSA as offering the worst customer service. photo credit: char1ie.

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Rebranding? 7 Keys to Ensure a Smooth Transition

Success

To customers, a brand is the promise of an experience as well as the experience of that promise being delivered. Consider hiring an unbiased consultant or agency to facilitate the process and outcome. Some aspects of your brand (great sensory appeal, supreme customer service , excellent training, meeting deadlines , etc.)

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Small Business world News Round-up - 2009/10/27

The Small Business Blog

Start-ups to save the UK economy says Digby Jones : The former head of the Confederation of British Industry (CBI), Lord Digby Jones, claims that small businesses alone will rescue the struggling UK economy. At the same time over 60 % of all high street purchases are researched online. — ST.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

MSMEs may get procurement preference in PUSs soon : Most of the public sector units will have to source at least one-fifth of their purchases from the micro, small and medium enterprises, if the recommendation of a task force headed by Prime Minister Manmohan Singh’s top aide is accepted. — ST.

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Do Clients Need to Like You to Buy? | Men With Pens

Men With Pens

Back when I used to work for advertising and marketing agencies, the client would choose from a list of agencies they had heard of and get us to pitch. All the agencies on their list could do the work, and had trust in the field built through reputation and client roster. Trust before like, in all initial purchases and sales.

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