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A practical approach to dealing with customer service frustrations

Service Untitled

No doubt, it has been a tough week for customer service. Internal Revenue Service acting agency head, Steven T. Miller who is resigning from his post stated earlier this week: “I can say generally, we provided horrible customer service. A popular solution is to take it to social media.

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Finding a real person when contacting customer service

Service Untitled

So why do they insult us and make us want to throw our phones across the room as we try to make our way through the maze of the company phone tree? Getting through to a real person is the number one complaint of customers who either need help with their service or product or have a complaint. Google your problem first.

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What Is An Applicant Tracking System? 20 Powerful Benefits & Features

Recruit CRM

An Applicant Tracking System (ATS) simplifies the hiring process for any agency recruiter and HR department. A recent online survey conducted by Recruit CRM revealed that more than 98% of recruitment agencies with 10 recruiters or more used an Applicant Tracking System. Ever wondered why recruiters do not even see 70% of the resumes

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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. Working hours, innovation and the pandemic.

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5 tips for Sourcing Employee Training for Small Businesses

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Contact local development agencies – some may offer training programs Hire local teachers or consultants to run short training schedules. My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank

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Top 5 Tips for Finding Great Employees (cheaply!)

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Temp agencies are useful – look at them as being a trial period for potential employees. My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank External Links External Links SynergyOne.co.uk

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Small Business World News Round-up – 209/11/24

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Rewriting bank regulations will hurt small businesses : In the typical fashion, Congress is now attempting to solve a “crisis&# by creating a new government agency with an unlimited budget and almost unlimited regulatory powers. — ST.

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