Office Dynamics

DECEMBER 20, 2009

I've looked at the IAAP membership and certifications. I am so glad Corleen asked this because not only in the administrative arena but in the training arena in general, people get confused between: certificate programs, certifications and professional designations. Such as at IAAP, you can receive your CPS and CAP designation.

IAAP 100

IAAP Administrative Professionals Training Promotion 100

Laughing all the Way to Work

DECEMBER 13, 2007

I just got my new issue of OfficePro (the IAAP magazine for office professionals) and it was a great read on the bus the last few mornings. If you are already a member of IAAP the magazine comes as part of your membership. It doesn't hurt to ask. If you are not a member and would like to look into becoming a member click here.

IAAP 100

IAAP Administrative Professionals Gifts Stress 100

The Office Professionals Place

FEBRUARY 24, 2010

So what do you do when your professionalism is tested? Below are examples of five tests you will encounter in your professional career, how will you score? as professionals, we need to be prepared for the performance review. For example, my supervisor is great at prioritizing, so I asked her about prioritizing skills.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100

Laughing all the Way to Work

JANUARY 31, 2009

You would be surprised how many misspelled words get in there by mistake; for example, instead of pressing Change you press Add to Dictionary when you are going through your SpellCheck. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

JANUARY 31, 2010

The art of saying thank you can sometimes get lost in our busyness, but here are some examples of times it would be nice to send a card from work: To thank presenters who speak at your workplace. It is an American based company and I am in Canada, but the cards I sent were all received within a week. What a neat idea for businesses too.

Time Zones 100

Time Zones IAAP 2010 International 100

The Office Professionals Place

MAY 31, 2010

For example, in the sales industry the Pareto Principle says that 80% of a company’s sales are due to 20% of the sales staff. Office professionals are approached with various tasks, deadlines, and projects each day. The 80-20 rule simply means that 20% of causes produce 80% of the results/effects.

Filing 100

Filing 2010 IAAP Fax 100

The Office Professionals Place

NOVEMBER 14, 2009

Good elevator speeches contain the following:  Your name and job title  The company you work for  What your company does  Your latest achievement or accolade whether personal or professional. Hi, my name is Kim Harwood. I work for Crystal Palace a company that sells prime crystal products.

Business Cards 100

Business Cards Filing IAAP 2009 100

Laughing all the Way to Work

NOVEMBER 7, 2009

For example, "Further to our conversation this morning, attached is a template letter that should meet your needs." For example, "Please send me the following information: - A photocopy of Ms. What do you want? Next, state the purpose of your e-mail. What are you e-mailing them about? Point being. Excellent material! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

The Office Professionals Place

APRIL 29, 2010

Give attendees "conference call house rules" for example, if they need to mute themselves, inform them of how to do so. Desk Demon OfficeArrow Office Dynamics The Professional Assistant Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant Green Office Tips of the Week Save Energy 1.

Agenda 100

Agenda 2010 Filing IAAP 100

The Office Professionals Place

APRIL 11, 2010

For example, if you are talking about the organization of the meeting or its purpose, reference meeting materials or if this is a meeting that involves a specific group and there are written rules and regulations such as bylaws, make reference to them so that everyone understands the source of your concerns. Voice the facts.

Agenda 100

Agenda Filing IAAP 2010 100

The Office Professionals Place

APRIL 1, 2010

For example, I need to clean my closet (Spring cleaning long overdue!) Desk Demon OfficeArrow Office Dynamics The Professional Assistant Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant Green Office Tips of the Week Save Energy 1. Map a strategy for what you need to accomplish.

Filing 100

Filing IAAP 2010 Fax 100

The Office Professionals Place

OCTOBER 8, 2009

For example, files related to finances can be green (for obvious reasons, right?), Another suggestion is to color code the labels, same example, use green labels for finances. Find out what filing system works for you. I like to use the color coding system. It’s simple and effective.

Filing 100

Filing IAAP Finance PDF 100

Laughing all the Way to Work

OCTOBER 18, 2008

If you meet someone at an Administrative Assistant conference, for example, make sure to follow up with that contact within a week or two after the event. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I Keep in touch.

Networking 100

Networking Time Zones IAAP International 100

The Office Professionals Place

AUGUST 22, 2010

For example, if you are speaking to someone and their eyes become widened, ask if they have any questions about what was discussed. Desk Demon OfficeArrow Office Dynamics The Professional Assistant Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant Green Office Tips of the Week Save Energy 1.

Filing 100

Filing Finance 2010 IAAP 100

Laughing all the Way to Work

OCTOBER 6, 2009

my advice when you suspect a co-worker has a problem with drug or alcohol is to alert HR.but have some specific examples available. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I One item Ive noticed is mood swings.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

The Office Professionals Place

MARCH 13, 2010

For example, during staff meetings, acknowledge the work that other departments have done. Desk Demon OfficeArrow Office Dynamics The Professional Assistant Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant Green Office Tips of the Week Save Energy 1.

2010 100

2010 Filing Gifts IAAP 100

Laughing all the Way to Work

MAY 10, 2009

Example: If youre looking for a Blockbuster in Arlington, Texas you can send this text message: Blockbuster 76001 Pretty neat. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I 23, 1 p.m. Excellent material! 411 Look Up 411.ca

Google 100

Google Time Zones IAAP International 100

The Office Professionals Place

JANUARY 5, 2010

Using the weight loss example because it is so popular, it is not realistic or healthy to drastically change eating habits and join a health club and workout like a vigilante and expect to loose 20 pounds in 2 months. If something isn’t working, decide what other options are available, does your goal need a sub-goal?

2010 100

2010 Filing Goals IAAP 100

Laughing all the Way to Work

FEBRUARY 21, 2009

As an example, I am now helping my boss with a corporate blog he started and because I have experience with blogging in my personal life, I have used that and now do it professionally as well. I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love!

Time Zones 100

Time Zones IAAP 2009 International 100

The Office Professionals Place

SEPTEMBER 7, 2009

For example, if a team member is not outspoken, but is proficient in computer software, they would a good person to organize documents. Desk Demon OfficeArrow Office Dynamics The Professional Assistant Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant Green Office Tips of the Week Save Energy 1.

Filing 100

Filing IAAP Fax AT&T 100

The Office Professionals Place

MAY 11, 2010

The best way to deal with this is to ask for specific examples and then seek solutions on how to improve. Obviously, this supervisor is unhappy with this employees work ethic, the employee should have inquired further to get more clarification- this is all a part of professional development and improving ourselves.

Filing 100

Filing 2010 IAAP Assertiveness 100

Laughing all the Way to Work

OCTOBER 26, 2008

In this example, I did the following: Go to the end of page 1, i.e. the last cell (bottom right), or after the last word on the page. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I These are instructions for Word 2003. "I

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 19, 2009

For example, addressing the Minister of (insert govt agency here) is it Honourable so and so or Mr. or Ms. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I Can you make a post about addressing government official in Canada?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

OCTOBER 10, 2008

In my readers example, the problem was the trials of working for multiple bosses when one or more of them is disorganized. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I Excellent material! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2008 International 100

Laughing all the Way to Work

MAY 24, 2009

Under Leader, click the leader option that suits your needs i.e. ……1 or --1 Click OK Type text you want i.e. Agenda as in example below. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I Excellent material!

2007 100

2007 Time Zones IAAP 2003 100

Laughing all the Way to Work

AUGUST 29, 2009

For example, Patricia Robb on behalf of [boss’s name]. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I Speak to your IT Department. Get any files they may need as a result of the e-mail correspondence. 411 Look Up 411.ca

Management 100

Management Time Zones IAAP 2009 100