Office Dynamics

OCTOBER 3, 2010

Joan first focused on the five components of Adminology’s Formula for success: past/present, skill set, optimization and the future. They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. When an administrator asks me, “What is critical thinking?”

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Office Dynamics

OCTOBER 3, 2010

Joan first focused on the five components of Adminology’s Formula for success: past/present, skill set, optimization and the future. They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. When an administrator asks me, “What is critical thinking?”

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Laughing all the Way to Work

MARCH 21, 2009

© Copyright Patricia Robb 2010 21 March, 2009 How to get Office fat fast. How to gain weight in six easy steps: Do not eat breakfast before going to work. Posted by Patricia Robb at 4:49 AM Labels: Administrative Assistant , administrative professional , eating healthy , healthy snacks Reactions: 1 comments: lisacozz said.

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Office Dynamics

MARCH 12, 2015

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. How do I find out more about the World Class Assistant curriculum based designation and program? Are there any associations in the United Kingdom?

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Laughing all the Way to Work

JULY 20, 2009

I was in a workshop today on presentation skills and one of the things they had us do was present something to the group while they filmed us. Now that Ive seen myself on camera, I am going to be a little more mindful about how I might be perceived by my co-workers. It is always weird for me to see myself on video.

Time Zones 100

Time Zones 2009 IAAP Administrative Professionals 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Some people in the office were trying to get the remote working as we had a PowerPoint presentation coming up and were calling it things like remote thingy , remote slide clicker, wireless mouse so I finally asked, "Does anyone know what the official name for that thing is?" It's called a Presentation Remote. Thanks Patty.

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Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Other times we will be talking and I notice his eyes moving to his BlackBerry and I will see he is no longer paying attention to me, but reading emails instead. 23, 1 p.m.

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Laughing all the Way to Work

FEBRUARY 8, 2009

On that note, It is hard to believe we are getting close to Administrative Professionals Day which is on April 22 nd. I hope all of your professionals appreciate what a privilege it is to have someone look after them. or Gifts or Ideas for Administrative Professionals Week. Another great article Patricia.

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Laughing all the Way to Work

FEBRUARY 19, 2009

Or it is that we just dont know how to address them so revert to last names? What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

AUGUST 8, 2009

Sometimes it is all in how you feel isnt it? It can be that way in your professional life as well. How you present yourself and what you wear to the office can help how you feel about what you are doing. Sometimes the state of my office reflects how I feel and how I do my job. Is it neat and tidy?

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JUNE 27, 2009

How do comedians do it? I went to a writing workshop and the woman who was presenting said that comedians are only as funny as their writers. With me it is a hit and miss sort of thing and sometimes I am funny, sometimes I am melancholy. If you have very funny writers around you, your material will be great. 23, 1 p.m.

Time Zones 100

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Laughing all the Way to Work

APRIL 10, 2009

Posted by Patricia Robb at 4:24 PM Labels: Administrative Assistant , administrative professional , E-mail chaos , E-Mail Management , making sense out of e-mail Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. It is so nice to see my Inbox on empty.

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Laughing all the Way to Work

JANUARY 31, 2010

The art of saying thank you can sometimes get lost in our busyness, but here are some examples of times it would be nice to send a card from work: To thank presenters who speak at your workplace. What a neat idea for businesses too. To thank an employee for showing initiative and going the extra mile. Thanks for sharing this service!

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Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 31, 2009

Posted by Patricia Robb at 8:41 PM Labels: Administrative Assistant , administrative professional , gut alert , gut feeling , intuition Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lesson learned and will now put me on high gut alert. 23, 1 p.m.

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Laughing all the Way to Work

JULY 1, 2010

If you are the presenter you have to study and know your subject well which helps you to be more confident in what you know and you also gain experience in making presentations which can help you in your career. The web also has anonymity and sometimes people receive information better from people they dont know. 411 Look Up 411.ca

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Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 13, 2010

Posted by Patricia Robb at 8:52 PM Labels: Administrative Assistant , administrative professional , dates , fixed time , real time Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Are you vague or exact? 23, 1 p.m. 411 Look Up 411.ca

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Laughing all the Way to Work

SEPTEMBER 18, 2009

From the young cadet who waited while I got my subway pass and directed me to the downtown core, to the man who recommended the High Museum and Atlanta Aquarium and gave me directions on how to get there. I followed their advice and saw both and I must agree they were a delight to visit. I can hardly wait. 23, 1 p.m. 411 Look Up 411.ca

Time Zones 100

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Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. 411 Look Up 411.ca

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Laughing all the Way to Work

APRIL 27, 2009

I remember throughout the first week that I was there, when I asked a question on how to do something, someone would say, "its in the manual, did you not read it?" I think people forget how overwhelming everything can be when you start a new job. I basically know how to answer the phones and take messages. It is overwhelming.

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Laughing all the Way to Work

AUGUST 22, 2009

Posted by Patricia Robb at 12:14 AM Labels: Administrative Assistant , administrative professional , courtesy , reminders , waiting Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Put it in your Outlook Tasks with a reminder to follow up.

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Laughing all the Way to Work

JANUARY 10, 2010

What about in the office, are we asking our bosses to self-serve or are we providing quality administrative services? Some of the younger bosses are certainly qualified and know how to do some things administratively, but is it an efficient use of their time and is it good job security for us? That's a great point, Patricia.

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Laughing all the Way to Work

MAY 16, 2010

Posted by Patricia Robb at 9:54 AM Labels: Administrative Assistant , administrative professional , booking meetings , professional assistant Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 23, 1 p.m. 411 Look Up 411.ca

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Laughing all the Way to Work

JANUARY 10, 2010

Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural? If you find some are outdated please let me know so I can remove them from this list.

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Laughing all the Way to Work

MARCH 1, 2009

Patricia Posted by Patricia Robb at 12:22 PM Labels: Administrative Assistant , administrative professional , my favourites , useful links , useful sites Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. How to get Office fat fast. the next day!

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Laughing all the Way to Work

DECEMBER 28, 2009

Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural? If you find some are outdated please let me know so I can remove them from this list.

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Laughing all the Way to Work

MARCH 13, 2010

Posted by Patricia Robb at 4:45 PM Labels: adminisrative assistant , administrative professional , being organized , being prepared Reactions: 1 comments: Anonymoussaid. Now, I dont even think about it, I just know what is in my folder because I organize it the same way each time. Yep, makes my life much easier. Great article!

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Laughing all the Way to Work

JANUARY 15, 2010

The topic was on personal branding and they were making recommendations to executives on how to polish up their image. How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me?

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Laughing all the Way to Work

JULY 16, 2010

It gives you something to look at when you arrive the next morning and lets you know how to get busy right away. Posted by Patricia Robb at 9:05 PM Labels: Administrative Assistant , administrative professional , Alexis Bonaris , guest blog , professional assistant , time management Reactions: 2comments: Shannon Smith said.

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Laughing all the Way to Work

JULY 11, 2009

Below are some things that I have found helpful to build my network: Join a professional association such as the International Association of Administrative Professionals (IAAP). I can tell you my friends and colleagues got a lot of phone calls in those early days and it was a wonderful resource and help to me. 23, 1 p.m.

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Laughing all the Way to Work

DECEMBER 5, 2009

Posted by Patricia Robb at 4:27 PM Labels: Administrative Assistant , administrative professional , enjoying work , liking what you do Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 23, 1 p.m. 411 Look Up 411.ca

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Laughing all the Way to Work

NOVEMBER 21, 2009

Posted by Patricia Robb at 10:19 PM Labels: Administrative Assistant , administrative professional , encouragement , I think I can , low self esteem , self confidence Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. I think I can, I think I can.&#

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Laughing all the Way to Work

AUGUST 10, 2010

Posted by Patricia Robb at 7:55 PM Labels: Administrative Assistant , administrative professional , quick keys , save time , shortcut keys Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 23, 1 p.m. 411 Look Up 411.ca

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Laughing all the Way to Work

SEPTEMBER 7, 2009

Posted by Patricia Robb at 11:50 AM Labels: acronyms at work , Administrative Assistant , administrative professional , initialisms , initials Reactions: 1 comments: Anonymoussaid. I work for the government and it is ridiculous how many acronyms people use on a daily basis! Acronyms are annoying. 411 Look Up 411.ca

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Laughing all the Way to Work

OCTOBER 26, 2008

© Copyright Patricia Robb 2010 26 October, 2008 Repeating Headers and Footers while in Sections Someone was asking on another site how to repeat a footer for just one section in a document, i.e. a table. My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets

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Laughing all the Way to Work

APRIL 5, 2010

Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural? If you find some are outdated please let me know so I can remove them from this list.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

OCTOBER 11, 2009

Its all in how you handle it and how you present it to your boss. "It If you approach your boss in a professional manner with the problems clearly set out and possible solutions, it will come across much better. It is not in my job description" comes across as whiney and it looks like you dont want to do your job.

Time Zones 100

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Laughing all the Way to Work

MARCH 20, 2010

Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural? If you find some are outdated please let me know so I can remove them from this list.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100