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Focusing on Providing Exceptional Service as an Administrative Professional

Office Dynamics

I have shared several discussions about this topic with my peers throughout my years as an administrative professional. Stating facts about your performance is a form of professionalism and confidence. When you recognize your abilities, experience, and skills you lead by example (even if you think that no one is watching).

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Empowering Tips for the Administrative and Executive Assistant – Part 3

Office Dynamics

Competence is proficiency or ability in a specific skill area. Empower yourself and others by not only attending events that encourage competency discussions with others, but also create opportunities, as often as possible, to develop your personal skills such as those listed below. Confident communication. Decision making. Persuasion.

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Administrative Professional’s Day: Best Gift for Your Assistant

Office Dynamics

This year for Administrative Professional’s Day, reconsider the bouquet of flowers and rethink the gift cards. More skills. And quite honestly, you’re going to be asking more of your assistants in the coming years, so it behooves you to ensure your administrative team is prepared and well-equipped for the future.

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Leading Administrative Training Company Donates Program to Deserving Organizations

Office Dynamics

Office Dynamics International awarded two organizations its Star Achievement Series ® training program (Level 1) in support of Administrative Professionals. Office Dynamics International, the globally recognized authority for administrative training and development, made two sizable in-kind donations in the month of March.

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Qualities Of A Great Assistant

Office Dynamics

Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. If you are an assistant reading this blog, check off the ones that describe you. Good communication skills. Team player.

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An Invaluable Trait (Administrative Professionalism)

Office Dynamics

Whenever I bring up the topic of professionalism in conferences and workshops, assistants – even at the highest levels – will tell me, “Oh, I know what you mean. I’m professional.” That bears repeating, so let's say it again: Your professionalism is one of the most valuable traits in your administrative toolbox.

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An Invaluable Trait (Administrative Professionalism)

Office Dynamics

Whenever I bring up the topic of professionalism in conferences and workshops, assistants – even at the highest levels – will tell me, “Oh, I know what you mean. I’m professional.” That bears repeating, so let's say it again: Your professionalism is one of the most valuable traits in your administrative toolbox.