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Focusing on Providing Exceptional Service as an Administrative Professional

Office Dynamics

I have shared several discussions about this topic with my peers throughout my years as an administrative professional. Stating facts about your performance is a form of professionalism and confidence. Research titles and job descriptions at similar companies to present suggestions to your manager.

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Empowering Tips for the Administrative and Executive Assistant – Part 3

Office Dynamics

Conflict management. Identifying and managing fear. An excellent way to do this is by attending workshops and conferences that offer networking & open discussion opportunities. What competencies do you find the most important as an administrative professional and why? Confident communication. Decision making.

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Communicating With Your Manager

Office Dynamics

This is the best advice you will ever receive on how to build a strategic partnership with your executive, manage their day, and stay on top of the volumes of tasks and projects you have to handle. Many administrators are now handling their executive’s pre-read meeting materials by printing, reviewing and flagging them as appropriate.

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An Invaluable Trait (Administrative Professionalism)

Office Dynamics

Whenever I bring up the topic of professionalism in conferences and workshops, assistants – even at the highest levels – will tell me, “Oh, I know what you mean. I’m professional.” Equally important, you’ll be better able to manage crises and difficult people so their impact on the workplace is minimal. Joan Burge.

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An Invaluable Trait (Administrative Professionalism)

Office Dynamics

Whenever I bring up the topic of professionalism in conferences and workshops, assistants – even at the highest levels – will tell me, “Oh, I know what you mean. I’m professional.” Equally important, you’ll be better able to manage crises and difficult people so their impact on the workplace is minimal. Joan Burge.

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How to Become A Valuable Employee

Office Dynamics

Joan Burge, a renowned author and administrative expert, is the creator of the Star Achievement Series®, World Class Assistant™ Certificate Program, more than 40 customized workshops and seminars for administrative professionals and author of several books. How to become a valuable employee: Become An Admin Superstar.

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All the free training we offer in one place!

Office Dynamics

Part of what we do is provide tools and services to administrative professionals to enhance the quality of their work-life that promote administrative excellence. We offer high level coaching, onsite workshops, an annual conference for administrative excellence, an executive assistant boot camp and more.

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