Practically Perfect PA

AUGUST 24, 2017

Nobody readily puts up the hand to take minutes and those of us who do sometimes fear the job because of the expectation that is put on us to produce discussions accurately. Assertiveness. Minute takers must have the confidence to be able to speak up in a meeting (where appropriate) and clarify points. Organisation.

Skills 188

Skills Assertiveness Agenda 2016 188

Office Dynamics

DECEMBER 7, 2018

I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe. Cultivates professional networks that help us accomplish our goals. Appropriately assertive.

Assertiveness 180

Assertiveness 2018 Calendars Confidence 180

Office Dynamics

NOVEMBER 22, 2016

And in my nearly 20 years around the administrative staffing industry, I had heard only fantastic things about the conference. So did the revolutionary event live up to its billing? Not only was I inspired by the wealth of information and stories, but I’m excited about the revolution taking place in the administrative profession.

OfficeTeam 100

OfficeTeam Learning Administrative Professionals Customer Service 100

Office Dynamics

OCTOBER 9, 2018

What is most interesting is that administrative professionals are the ones who are very involved in their executive’s travels yet are not road warriors. While these were written for our administrative professional conference attendees, they can apply to any trip you may whether it be a business trip or vacation.

Travel 205

Travel Administrative Professionals Restaurants Assertiveness 205

Office Dynamics

MARCH 21, 2017

Administrative professionals are always asking us what it takes to really stand out in the workplace. A “paradigm” is simply a mindset, but it plays an important role in how you show up in the workplace. Learning to communicate at the executive level is absolutely essential for success and it’s extremely rare.

Skills 203

Skills Administrative Professionals 2017 Training 203

Office Dynamics

MARCH 26, 2018

Here are three quick and highly effective linguistic tips you can start using today and learn how to be effective in the office. “Do” Communication experts agree that replacing “think/feel” with “believe” expresses even more assertiveness and self-confidence to management, colleagues, and clients: “ I believe you’re right.”

Assertiveness 187

Assertiveness Confidence Management Skills 187

My EA Career

APRIL 4, 2023

As an Executive Assistant, Personal Assistant or Administrative Professional, your role is critical in supporting your organisation and your colleagues. While it’s essential to be professional and respectful as an Administrative Assistant, it’s crucial to remember that you are not a servant.

Administrative Professionals 52

Administrative Professionals Confidence Skills Expenses 52

Eat Your Career

APRIL 22, 2019

Be assertive. When you identify a specific task you can or should take over for your executive, speak up assertively. If that’s a concern directly expressed, be sure to emphasize your ability to learn quickly and your existing skills with similar tasks. Don’t give up just because you heard “no” the first time around.

Assertiveness 185

Assertiveness Confidence Training Email 185

Office Dynamics

APRIL 18, 2015

Learning Highlights. As an attendee, you’ll learn: Why “Superwoman Syndrome” is so prevalent for today’s working women and why it’s time to let it go. Sign up today and you’ll receive: Admission to the live event with Joan on May 7 at 10 a.m. The 5 Pillars that create a full life, how to harmonize (not “balance”!) Pacific Time.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals 2015 100

Office Dynamics

APRIL 12, 2016

I’ve lost my mojo and fear speaking up when I should,” confessed Janet who recently stepped into a new position. She’s not alone – I hear this theme often whether delivering programs to attorneys or administrators. Consider the price you’re paying for not speaking up. Ask yourself, what do I really want? Tally the cost.

UPS 100

UPS Confidence Learning Administrative Professionals 100

Office Dynamics

APRIL 30, 2018

While traveling gets old after a while and is tiring, I love what I learn when I go on site into an organization. Observing administrative professionals at work is one of my greatest moments. I’ve been doing this for 28 years and I never grow weary of learning, experiencing, and coming home feeling rewarded!

Administrative Professionals 167

Administrative Professionals Travel Salary Promotion 167

Office Dynamics

DECEMBER 13, 2012

Now is the time to stock up on all you need for holiday gifting and pay zilch for shipping! Get a copy for every administrative professional in your organization. What if you perceive yourself as being assertive but not everyone agrees? What kind of things might you consider ordering today to take advantage of this offer?

Assertiveness 100

Assertiveness Administrative Professionals Gifts Holidays 100

Office Dynamics

DECEMBER 8, 2015

One of the most common complaints we hear from modern administrative professionals is that they feel busy—overwhelmed even—but they still aren’t really being utilized. In this webinar, Joan will share some of her time-tested strategies to help you escape the everyday monotony and experience true administrative power.

Administrative Professionals 100

Administrative Professionals Training Management Learning 100

Office Dynamics

APRIL 30, 2015

Did you have the most incredible Administrative Professionals’ Week this year? IAAP teamed up with Staples to #CelebrateAdmins. Make Learning Fun For Your Admin Team (4/8/2015). Business Management Daily had a daily free download or gift. So what do we do now that the blog-a-thon is over? Keep coming back!

2015 100

2015 Administrative Professionals OfficeTeam Staples 100

Office Dynamics

MARCH 24, 2016

As an administrative professional, you probably think of yourself as an employee. With a PhD in psychology and impressive background leading corporate change initiatives, Daren has a unique and inspiring message every administrative professional will benefit from hearing. Learning Highlights. Replay Link: [link].

Self Esteem 100

Self Esteem Administrative Professionals 2016 Gifts 100

Office Dynamics

OCTOBER 26, 2016

Just over a week ago, I had the honor of attending the Office Dynamics Annual Conference for Administrative Excellence. As a proud former administrative professional, I consider myself intimately familiar with the unique challenges—and unique rewards—of the field. We learned that together we have a much louder voice.

Assertiveness 100

Assertiveness Administrative Professionals Gifts Training 100

Office Dynamics

JUNE 30, 2014

We specialize in professional training, development and information for administrative professionals and their executives. No matter how frustrated or discouraged you might feel, don’t give up. Are you ready to give up talking to your manager because he or she never listens to you? Don’t give up.

Assertiveness 100

Assertiveness Stress Administrative Professionals Training 100

Office Dynamics

MAY 1, 2017

I hope everyone has recuperated from an exciting Administrative Professionals Week. On Wednesday, April 26 I hosted a Facebook Live where I spoke about what I love about the administrative profession and gave tips on how to shine in the profession. I wanted to only focus on the administrative profession. Welcome to May!

Administrative Professionals 187

Administrative Professionals Skills Training Administrative Training 187

Office Dynamics

SEPTEMBER 30, 2015

The comfort zone can be a dangerous place, especially as an Administrative Professional in the modern working world. You know you’ve been there too long when you feel complacent or stagnant, restless or bored, full of fear or stuck in mediocrity—certainly not a recipe for professional success or personal happiness!

Administrative Professionals 100

Administrative Professionals International Learning Assertiveness 100

Office Dynamics

NOVEMBER 2, 2012

Taught by Joan Burge , creator and master trainer of the Star Achievement Series® with more than 39 years of administrative expertise and learning and development. Pre-course work will be assigned to prepare the student thus engaging them in the learning process before they arrive. Benefits of attending this course.

Assertiveness 100

Assertiveness Skills Networking Goals 100

Bonnie Low Kramen

JANUARY 27, 2021

It takes real courage to speak truth to power and to stand up for the issues that matter to us. Have the courage to show up, stand up, and speak up. Speaking up does not have to be loud or nasty or aggressive. In fact, the most effective assertiveness happens calmly, factually, and directly. Unfriend them.

2021 52

2021 2020 Administrative Professionals Assertiveness 52

Office Dynamics

NOVEMBER 23, 2015

Here at Office Dynamics International, as we wrap up this 25th year of business, we’re feeling both grateful and overwhelmed with all we’ve experienced in 2015. In the past year, we’ve expanded our global community of administrative professionals exponentially and offered more free content than ever before. Learning Highlights.

2015 100

2015 2016 Holidays Administrative Professionals 100

Office Dynamics

APRIL 21, 2016

For some employees, the ability to act with integrity and demonstrate ethical behavior is strong and feels very natural; others need some practice sharpening their ethical radar and learn ‘how to think first about how to react’ to achieve the best outcome. See Lisa at our Annual Conference for Administrative Excellence.

Administrative Professionals 100

Administrative Professionals Negotiating IAAP Expenses 100

Office Dynamics

MARCH 9, 2018

Under that umbrella, we addressed topics such as self-management vs. stress management, learning specific difficult people types and how to handle each of them, the benefits of conflict and much more. Related: Set Healthy Boundaries Webinar for Administrative Professionals. Good luck with setting healthy boundaries!

Monster 180

Monster Travel Administrative Professionals Email 180

Office Dynamics

MARCH 7, 2010

You may be done with high school or college, but you have plenty of opportunities for learning through seminars, workshops, in-house training, and conferences. I have been in the training and professional speaking business for almost 20 years. One of the newer executive assistants showed up late for the class. Be a sponge.

Assertiveness 100

Assertiveness Administrative Professionals Training Mentoring 100

Office Dynamics

MARCH 7, 2010

You may be done with high school or college, but you have plenty of opportunities for learning through seminars, workshops, in-house training, and conferences. I have been in the training and professional speaking business for almost 20 years. One of the newer executive assistants showed up late for the class. Be a sponge.

Assertiveness 100

Assertiveness Training Administrative Professionals Mentoring 100

Office Dynamics

MARCH 18, 2015

Many administrators are now handling their executive’s pre-read meeting materials by printing, reviewing and flagging them as appropriate. Many administrative professionals are doing research, preparing outgoing pre-reads and filtering e-mail note strings for their executive in preparation for a meeting. Follow-up Items.

Management 100

Management Calendars Assertiveness Administrative Professionals 100

Office Dynamics

OCTOBER 3, 2010

Joan continued, “When we think about our future, we need to think like immigrants so that we can create a better future for ourselves and the next generation coming up.” “But When an administrator asks me, “What is critical thinking?” I know she does not know but needs to learn this skill in order to succeed every day.”.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

Joan continued, “When we think about our future, we need to think like immigrants so that we can create a better future for ourselves and the next generation coming up.” “But When an administrator asks me, “What is critical thinking?” I know she does not know but needs to learn this skill in order to succeed every day.”.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

APRIL 29, 2016

As an attendee, you will learn…. Many of you stepped up and shared some of your own notes, questions and links to help me recreate what was lost. Questions from your admin peers: Administrative Professional blogs, Facebook, and Linked In resources. Do you struggle with getting people to notice you? Thank you for that.

Self Esteem 100

Self Esteem 2016 Administrative Professionals Expenses 100

Office Dynamics

APRIL 26, 2016

If you’ve hiked to a plateau, you know it can be a great place to rest and soak up the surrounding scenery. Offer to help coordinate a “lunch and learn” session, or an after-hours network of your peers. Manage interruptions and learn to say “no” where appropriate. Feeling underutilized? Take the initiative. What to do?

Mentoring 100

Mentoring Administrative Professionals Negotiating Budget 100

Office Dynamics

MARCH 10, 2015

Use assertive communication skills to manage these situations. Use these strategies to improve relationships, get work done, persuade others, negotiate, create win-win situations, and be seen as a world-class administrative professional. Hidden anger or resentment will create barriers. Best of luck! Pacific Time).

Skills 100

Skills Assertiveness PowerPoint Negotiating 100

The Office Professionals Place

MAY 21, 2010

Friday, May 21, 2010 The Office Professionals Code of Conduct In every aspect of business, there is a Code of Conduct. In order to be successful office professionals, we have to live up to that code of conduct. I will interact with co-workers, clients, and upper management with professionalism. said. ???????,???????????

Administrative Professionals 100

Administrative Professionals Filing IAAP Assertiveness 100

Office Dynamics

AUGUST 1, 2016

Recently, I was conducting a full-day workshop for administrative professionals at a large organization. I was purposely brought in to help these assistants manage change, build strategic partnerships with their managers, learn how to be more proactive, and build peer synergy. At that point, I just let her be as she wanted.

Administrative Professionals 100

Administrative Professionals Training AT&T Confidence 100

Office Dynamics

JUNE 12, 2018

I have applied for positions I was overqualified for and thankful for what I learned from them. Rarely, if ever, are any of those reasons a desperate move or because one simply desires contentment or lacks professional development desire. Constant learning with gratitude is a state of mind. True story; happy next chapter!

Interviewing 178

Interviewing Retirement Health Skills 178

Office Dynamics

APRIL 26, 2017

Several years ago at the Office Dynamics Annual Conference for Administrative Excellence , we had 249 assistants collaborate on how an assistant could add more value at work when he or she is already adding value. The group came up with over 400 ideas which later became the now Amazon-best-seller, Who Took My Pen. Joan Burge.

2017 230

2017 Goals Collaborate Training 230

The Office Professionals Place

FEBRUARY 24, 2010

Listen with empathy not sympathy and be assertive in your response. ’ Being the professional that you are, you will continue to be cordial, you have been taught a valuable lesson, learn from it and move on. A reprimand/write-up (verbal or written). Let them have their words. Do not interrupt. Seek answers.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100