Office Dynamics
JUNE 22, 2016
This is a replay of the free webinar offered June 2016 titled Revolutionary Insights Into Self-Leadership (for administrative professionals). Administrative professionals don’t typically think of themselves as leaders; even the most successful struggle with the idea! Here is an excel document. Webinar Chat Archive.
Practically Perfect PA
AUGUST 24, 2017
Assertiveness. This means being able to produce a document that is spelt correctly and uses correct grammar and punctuation. Robyn runs the popular The Art of Minute Taking course at Victoria University, Wellington, New Zealand, where it was the top Professional and Executive Development course for 2015 and 2016.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Office Dynamics
DECEMBER 7, 2018
These executive letters are one of the requirements for a Star Achievement Series® participant to receive their CEAP (Certified Executive Administrative Professional) designation. Takes the initiative and has the comfort level to proactively review documents in preparation for my meetings. Appropriately assertive.
Office Dynamics
APRIL 30, 2018
Observing administrative professionals at work is one of my greatest moments. Star Tip: Document your value-added efforts to ensure you reap the rewards over time. While traveling gets old after a while and is tiring, I love what I learn when I go on site into an organization. I see employees in action in their environments.
The Office Professionals Place
MAY 21, 2010
Below is the office professionals code of conduct. I will communicate effectively and assertively so that there is a clear understanding of what is required and requested. I will interact with co-workers, clients, and upper management with professionalism. I will continue to improve and enhance my professional development.
Laughing all the Way to Work
JULY 30, 2008
As they try to juggle the role of doing their job and the administrative part of the work as well, that makes for a heavy workload that could easily be handled by the administrative assistant. The up and coming assistant will need to be knowledgeable and skilled in what they do and assertive in doing it. But how can we help?
The Office Professionals Place
FEBRUARY 24, 2010
Listen with empathy not sympathy and be assertive in your response. I would highly suggest that both new and more "seasoned" administrative professionals print this out and keep it close by. Let them have their words. Do not interrupt. When they are finished, ask questions to clarify their feelings. Seek answers.
Expert insights. Personalized for you.
189 
Let's personalize your content