Remove 2014 Remove Customer Service Remove Information Remove Stress
article thumbnail

Bringing more customer service strategies to traditional shopping stores

Service Untitled

My son was raised using the Internet and whenever we talk about buying a new product, he’s already on the corresponding website and has a wealth of information before I even find my car keys. In 2010, Forrester Research stated that retail online sales had grown 11 percent and expected increases of 10 percent a year through 2014.

article thumbnail

NEW: Certification in Your City! Mastering Exceptional Self-Leadership for Executive & Administrative Assistants

Office Dynamics

Joan and Jasmine of Office Dynamics International are hitting the road in 2014. You are a leader of processes, information, people and priorities. Apply self-management techniques vs. stress management. Self-management takes place in your mind vs. relying on outside factors that only temporarily reduce stress.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why I think we should kill multitasking.

Office Dynamics

Specifically, heavy multitaskers are more easily distracted by irrelevant information than those who aren’t constantly in a multimedia frenzy, according to the study in the Proceedings of the National Academy of Sciences.”. Source: EfficientLifeSkills.com ). Lowers your IQ. Multitasking kills the ability to think creatively.

2014 100
article thumbnail

Introducing the SUCCESS 125

Success

This person inspires us, influences us, informs us, guides us. She is also a national speaker focused on elevating customer service and has a multi-year partnership with the NBA as proud NBA sponsors of the Orlando Magic. Los Angeles based CEO and founder Erik Huberman launched Hawke Media in 2014. Carlos German.

Mentoring 312
article thumbnail

Reader Mail: 7 Perspectives on Perfectionism & Making Mistakes

Musings of a High-Level Executive Assistant

2014 was an extremely busy and super fun year! Other times, I realize I don’t have enough information. I do agree that the longer one is an EA or any admin/customer service type role, the more specialized it is. And you take that information or action and move it along to another person or two. Happy New Year!

Email 40