Remove 2014 Remove Customer Service Remove Email Remove Project
article thumbnail

The Customer Isn’t Always Right But How Do You Know Where to Draw the Line?

Success

In emails and phone calls, Lynch explained that “it’s easier for our clients to see everything, then pare back” as desired, and that deleting is easier than mocking up additional pages. This knowledge stops Craig from dropping rates simply to land a project, something she would later regret. So fallout isn’t too likely.

2014 264
article thumbnail

How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

3 Simple Steps to Creating Your Own Customized Marketing Action Plan. This goes beyond the professional, courteous, customer service that is part of your business but extends into the “experience” of your business – it’s about how you make your clients feel and the experience they get as a result of working with you.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Ten Small Business Trends You Need to Embrace in 2015

Tips From T. Marie

This week we will say goodbye to 2014 and welcome a new year. You can no longer deny the benefits of cloud services like document storage, subscription based cloud software services and virtual office space with shared project management. Customer Service Goes SOCIAL. Being CONNECTED. It’s PERSONAL.

2015 100
article thumbnail

VA Interview with Bec Baints

Karen Vivarelli

About Bec Hi I’m Bec and I’m based in Melbourne, Australia and have been living in this incredible city since 2014. I have over 15 years corporate experience, my roles have included executive administration, office management, client account servicing, project management and customer service. . Website: [link].

article thumbnail

ClickUp vs. Trello: Which is the best project management software?

BMT Office Administration

Are you in charge of team projects that have strict due dates? If so, then you know how hectic project management can be at times, especially if you don’t have a centralized platform to keep track of your tasks. That’s not to mention how difficult communication can be if you use email. calendar view, Gantt charts, etc.).

article thumbnail

3 Tricks to Scoring That Sale

Success

I received an email from a prospective client who said her company really wanted to hire me to speak to its sales staff. You can ask the stakeholders within your prospective client company, “Who might not like the direction this project will take? How could anyone oppose a project that produces such highly desirable results?

article thumbnail

Introducing the SUCCESS 125

Success

She has more than 20 years experience in business, healthcare and education with master’s degrees in Health Services Administration, Education, and Human Organizational Systems. Matt Callanan is a Success master coach, podcaster and the founder of the kindness project We Make Good Happen. Andrea Callanan. Matt Callanan. Elena Cardone.

Mentoring 312