Remove 2014 Remove Customer Service Remove Email Remove Products
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Rebranding? 7 Keys to Ensure a Smooth Transition

Success

A brand is the sum of the messages, interactions and experiences that a customer has with your products, services and people. To customers, a brand is the promise of an experience as well as the experience of that promise being delivered. The marketer produces messages, products and services.

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3 Tricks to Scoring That Sale

Success

I received an email from a prospective client who said her company really wanted to hire me to speak to its sales staff. You must get before all of the right people to obtain the required consideration of your product or service. It might lack the budget for training customer service reps to use the new software.

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Ep 227: David Karandish on Automation in the Workplace, Energy Management, and the Executive Assistant Partnership

LEADERASSISTANT.COM

Capacity is a support automation platform that uses AI to deflect emails, calls, and tickets so internal and external support teams can spend more time doing their best work. He and his business partner Chris Sims started the parent company of Answers in 2006 and sold it to a private equity firm in 2014 for $960m.

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NEW: Certification in Your City! Mastering Exceptional Self-Leadership for Executive & Administrative Assistants

Office Dynamics

Joan and Jasmine of Office Dynamics International are hitting the road in 2014. Branding is not only about outer appearance; it also includes having a calm demeanor, upbeat attitude, being on time, or providing outstanding customer service to your internal and external clients. By Joan Burge. Certification is Optional.).

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Ten Small Business Trends You Need to Embrace in 2015

Tips From T. Marie

This week we will say goodbye to 2014 and welcome a new year. The words user experience might immediately make you think that it only applies to businesses who provide product, but you’d be wrong. Today when we talk about user experience it refers to things like your website and services. Customer Service Goes SOCIAL.

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How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

3 Simple Steps to Creating Your Own Customized Marketing Action Plan. This goes beyond the professional, courteous, customer service that is part of your business but extends into the “experience” of your business – it’s about how you make your clients feel and the experience they get as a result of working with you.

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ClickUp vs. Trello: Which is the best project management software?

BMT Office Administration

That’s not to mention how difficult communication can be if you use email. Before you know it, you’ll have 15 email threads to keep up with, as well as loads of time-tracking spreadsheets for each team member. Trello to see which program offers the best features, customer support, and pricing — so read on to learn more.