LEADERASSISTANT.COM

JULY 9, 2023

Capacity is a support automation platform that uses AI to deflect emails, calls, and tickets so internal and external support teams can spend more time doing their best work. He and his business partner Chris Sims started the parent company of Answers in 2006 and sold it to a private equity firm in 2014 for $960m.

Management 80

Management 2014 2017 2006 80

Tips From T. Marie

DECEMBER 30, 2014

This week we will say goodbye to 2014 and welcome a new year. That means responsive websites, cloud storage of shared documents and ease of communicating via email and social media. Psst…Google really hates it. Customer Service Goes SOCIAL. Most of them were business trends for 2014 as well.

2015 100

2015 Social Media 2014 Customer Service 100

BMT Office Administration

DECEMBER 5, 2022

That’s not to mention how difficult communication can be if you use email. Before you know it, you’ll have 15 email threads to keep up with, as well as loads of time-tracking spreadsheets for each team member. Trello to see which program offers the best features, customer support, and pricing — so read on to learn more.

Project Management 64

Project Management Management Calendars Budget 64