The Customer Isn’t Always Right But How Do You Know Where to Draw the Line?
Success
MARCH 16, 2022
I mentioned that I was confident I had fully performed the contract and was still offering to rework things to make her happy. Confidence kept Lynch from refunding a penny, and she wasn’t sorry to lose the difficult client. Confidence kept Lynch from refunding a penny, and she wasn’t sorry to lose the difficult client.
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