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What can assistants expect in 2013

Practically Perfect PA

Well 2012 is over and done with and we are now already two days into 2013. Over the holidays I´ve been thinking about the year ahead and have lots of exciting things planned which will keep me busy. With the assistant role now encompassing so many varied tasks we should expect to see a rise in training for assistants in 2013.

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What happened to customer service at Sears?

Service Untitled

According to online surveys, over 80 percent of customers now give Sears poor customer service grades citing reasons of inept management, unreliable products, poor customer service, and a profound lack of employee training. billion in 2012. Can Sears be saved? Photo courtesy of justj0000lie.