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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Start by learning about them via LinkedIn , Google, Facebook and even the customers’ own webpages; you’ll arm yourself with their photographs, knowledge of their businesses, circles, hobbies, favorite music and special interests. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S.

Email 279
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Cost Effective Ways to Greenify Your Business

Eco-Office Gals

You can communicate via email; you can use things like Google Docs, Adobe and e-Signature to send documents and contracts; even faxes can be sent and received online thanks to companies like FaxZero and MyFax. Purchase Energy Star products. photo by: 401(K) 2012. photo by: 401(K) 2012.

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The Truth About Impostor Syndrome and How to Overcome It

Stephanie LH Calahan

You believe you should be able to learn something on the first try. Before being the Facebook COO, she was vice president of global online sales and operations at Google. In 2012 Time 100 named her as one of the most influential people in the world. Then, as you learn things, you can make modifications. Learn from Others.

Mentoring 289
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The Tower, The Village, The Path, and The Way

Productivityist

Productivityist.com by Mike Vardy Start Here Archives Store Contact The Tower, The Village, The Path, and The Way Posted on 12/21/2012 // 8 Comments One of the best books I read this year didn’t cost me a dime. Ive learned how to run a forum, and how to be precise. This book is called The Tower, and it’s written by Chris Guillebeau.

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Does Social Media Work for Sales and Marketing?

Small Business Labs

Gallup has caused quite a stir with a survey showing that social media has little to no impact on the purchasing decisions of most consumers.   The key study chart study, which shows 62% of consumers responded social media has no impact on their purchasing decisions, is below.     Needless to say, not everyone agrees.

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Want to expand your horizons? 35 new books from TED speakers that will enlarge your world

Ideas.Ted

Using historical maps such as Gerardus Mercator’s world map of 1569 right on through to today’s Google Earth satellite maps, the authors trace everything from changing sea levels to pandemic patterns in order to explain where we are now and what routes to take for the safest journey into the future. Science, says writer Steven Johnson.

2019 139