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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

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Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year. Do your homework.

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Leading with Kindness: 14 Most Charitable Celebrities

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Shaquille O’Neal learns from listening Shaq doesn’t see himself as a celeb: ‘Celebrities are all crazy.’ “I’m Katie Couric wants to be kind with the time we’re given Don’t let it be a lesson you learn too late. Katie Couric was featured in the December 2012 issue of SUCCESS.

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29 Beautiful Stories That Will Restore Your Faith in Humanity

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A Sudanese woman, Alik, who was pregnant and had two young children in tow, arrived in Fort Worth, Texas, without her husband, Dyan, in 2012. The surprises began with dinner at the swankiest restaurant from their hometown in Brussels and progressed to skydiving, matching tattoos and a “bachelor’s” weekend in Ireland. Unsolicited Help.

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