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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

These examples have one thing in common: From start to finish, these business people and their teams thrilled their customers. In a study published in Psychological Science , Princeton psychologists Janine Willis and Alexander Todorov reveal that it takes only a tenth of a second to form an impression of someone when you first meet.

Email 279
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The Bribery Act – what do assistants need to know?

Practically Perfect PA

Last week I went along to Confex 2012, for those that don’t know Confex is a large exhibition aimed predominately at event organisers. In the commercial world this is generally known as corporate hospitality with most companies giving and receiving such things as gifts, tickets for sporting and social events etc.

Suppliers 100
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The Real Reasons People Are Quitting by Bonnie Low-Kramen

Bonnie Low Kramen

That number has increased from age 42 in 2012. Here are a few examples of what poor management looks like. In all of these true examples, quitting felt easier than confronting the situation. The greatest gift you can give anyone is the freedom to be exactly who they are. They simply have not learned how to manage them.

Salary 105
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Guest Post: Ritz-Carlton Customer Service Secrets

Service Untitled

For example, we might go to a room and see you have one drop of toothpaste left in your toothpaste tube, so we are going to replace that tube of toothpaste without you asking and that’s a nice surprise when you return from business. Ranging from our first class card, which is the most popular form of recognition at Ritz Carlton.

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Introducing the SUCCESS 125

Success

Tarrent-Arthur and Helen Cummings-Henry saw COVID-19 as an opportunity to form Righteous Uplifting Nourishing International, a global nonprofit organization whose message is to change lives one soul at a time. Leigh Burgess is a creative strategist who uses her gifts to help others. And in 2012, Egwuonwu founded World Dream Day.

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