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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S. Here’s one of five emails I received on one order: Dear Todd AKA Shindigz Customer of the Day, CONGRATULATIONS! You will receive another awesome and highly entertaining email from us as soon as your items ship… Talk about a hook!

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10 Favors You Can Do for Yourself Every Day

Success

In 2012 I wrote about my mother-in-law, Helen Johnson, and I think this question defined her life. Here are some simple gifts you can give yourself every day to keep you focused on what you can do: Control the tapes in your head. But I did answer the pressing email! Send an email. is the flip side of “It’s your fault.”

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