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Cinch.fm Audio Service Shuts Down - Lessons We Can Learn on Customer Service & Not Counting on One Platform

Stephanie LH Calahan

  I was hit by the lack of customer service too, but we can certainly learn from this story; so that is what I'm going to share today. Provide Customer Service Even If The Service You Are Providing is No Cost.   Date: August 17, 2012 6:10:29 PM CDT Subject: Cinch.FM iTunes [link]. Dear Cinch.FM

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Guest Post: Ritz-Carlton Customer Service Secrets

Service Untitled

Recently, I sat down with Ritz-Carlton Vice President Diana Oreck to see if she could share any more secrets to the company’s customer service super sauce. ” Why is this important to customer service success and how do you train employees to recognize and act on unexpressed needs? A: We’ve got a vast list.

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Is 2012 The Year You Propose A Business Offer?

Small Business CEO

Before you write the proposal, run through your head any and all questions you believe the client may come at you with, including funding, customer service, and quality of work and so on. They say that the best customer service care is by listening to the client, practice it. Business Proposal Photo via Shutterstock.

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Three Great Workplace Culture Takeaways

Energage

That’s certainly true at TMNA Services, LLC , an insurance services provider based in suburban Philadelphia. Here are just three great perspec tives on workplace culture from TMNA worth considering, as shared by Sarah Naraghi, its director of human resources: Treat the workplace like a garden : It needs constant tending.

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How to Develop a Sustainable Vision for Your Business in the New Year

Eco-Office Gals

In a time when the environment is undeniably at risk, when we are faced with global climate change and dwindling resources, it is the responsibility of every business to move toward more sustainable practices. Much of our industry is built on the foundation of fossil fuels, and these are non-renewable resources.

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29 Beautiful Stories That Will Restore Your Faith in Humanity

Success

A Sudanese woman, Alik, who was pregnant and had two young children in tow, arrived in Fort Worth, Texas, without her husband, Dyan, in 2012. Impressed by his work ethic, Derrick Taylor’s UPS co-workers pooled their resources in order to buy the Alabama teen a Jeep Cherokee—and helped restore faith in humanity. Unsolicited Help.

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An Open Letter To Our Prime Minister, David Cameron

The Small Business Blog

hiremyparents.com Great resource for parents and small business finding work. Webmasters feeds : THE SMALL BUSINESS BLOG» Blog Archive » Top 5 Website Design Tips Indinero.com Blog : Your Business, Your Cash: More Small Business Resources Mark Rosemans Blog : Kudos for 20 years in the internet business!

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