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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S.

Email 279
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Holiday Messages Made Easy

Laughing all the Way to Work

Even if you are an employee without clients and external customers, think of the people who contribute to your success: your manager, coworkers, colleagues in other departments, peers in other companies and professional organizations, and your allies in human resources. We wish you the best of holidays and a prosperous 2012!

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An interview with Admin Awards Founder, Sunny Nunan, by Executive Support Magazine

Admin Awards

I started my career at the database marketing company Epsilon, then went to work in sales for Royal Caribbean Cruise Lines before going to D Magazine to help launch DCEO Magazine, which is where I realized my passion for business and entrepreneurship that eventually led to the Admin Awards.

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29 Beautiful Stories That Will Restore Your Faith in Humanity

Success

A Sudanese woman, Alik, who was pregnant and had two young children in tow, arrived in Fort Worth, Texas, without her husband, Dyan, in 2012. With a natural gift for storytelling, her presentations weave humor, wit and grace into powerful messages about acceptance and tolerance. “I People Restoring Faith in Humanity. Unsolicited Help.

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Introducing the SUCCESS 125

Success

Recognized by the Congressional Black Caucus, Black Enterprise , Fast Company , and many other organizations and media outlets, Accius not only forges a strategic path forward for people over age 50, he brings others along with him. Leigh Burgess is a creative strategist who uses her gifts to help others. Leigh Burgess. Grant Cardone.

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