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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

I look forward to working with you to reduce the time between your client’s call for repairs and when your service team arrives on-site.” I know of a company that enhances first impressions by having customized welcome signs reserving the best parking spots for client visits. You are now our new most favorite customer!

Email 279
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Sending flowers and customer service

Service Untitled

Boyfriends, husbands, and significant others complained about flowers not arriving, damaged products, hundreds of botched deliveries, and an acute shortage of customer service personnel. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

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Sending flowers and customer service

Service Untitled

Boyfriends, husbands, and significant others complained about flowers not arriving, damaged products, hundreds of botched deliveries, and an acute shortage of customer service personnel. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

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An interview with Admin Awards Founder, Sunny Nunan, by Executive Support Magazine

Admin Awards

I started my career at the database marketing company Epsilon, then went to work in sales for Royal Caribbean Cruise Lines before going to D Magazine to help launch DCEO Magazine, which is where I realized my passion for business and entrepreneurship that eventually led to the Admin Awards.

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Guest Post: Ritz-Carlton Customer Service Secrets

Service Untitled

The Ritz-Carlton Hotel Company is known worldwide for it’s “legendary service.” So much so, Apple uses the luxury hospitality brand as a model for its owner customer support traditions. This means seeking out the customers unanticipated and unvoiced needs. What does the company do to retain talent?

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29 Beautiful Stories That Will Restore Your Faith in Humanity

Success

A Sudanese woman, Alik, who was pregnant and had two young children in tow, arrived in Fort Worth, Texas, without her husband, Dyan, in 2012. Before becoming one of the most sought-after inspirational speakers on the TEDx roster, she rose through the ranks at Virgin Mobile Canada to earn the title Best Customer Service Agent in the Americas.

2017 279
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Introducing the SUCCESS 125

Success

Recognized by the Congressional Black Caucus, Black Enterprise , Fast Company , and many other organizations and media outlets, Accius not only forges a strategic path forward for people over age 50, he brings others along with him. Leigh Burgess is a creative strategist who uses her gifts to help others. Leigh Burgess. Grant Cardone.

Mentoring 312