Stephanie LH Calahan

AUGUST 20, 2012

  I was hit by the lack of customer service too, but we can certainly learn from this story; so that is what I'm going to share today. Provide Customer Service Even If The Service You Are Providing is No Cost.   Date: August 17, 2012 6:10:29 PM CDT Subject: Cinch.FM iTunes [link]. Dear Cinch.FM

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Customer Service Learning 2012 Social Media 100

Service Untitled

NOVEMBER 28, 2012

Recently, I sat down with Ritz-Carlton Vice President Diana Oreck to see if she could share any more secrets to the company’s customer service super sauce. ” Why is this important to customer service success and how do you train employees to recognize and act on unexpressed needs? A: We’ve got a vast list.

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Customer Service Training 2012 Interviewing 40

Customers Rock!

MAY 10, 2012

I recently attended the 2012 Lithium Network Conference (LiNC for short) in San Francisco to hear about the latest and greatest from Lithium Technologies as well as from thought leaders such as Brian Solis , photo left, who shared about Digital Darwinism from his new book The End of Business as Usual. Here are some of my key takeaways.

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Verizon Social Media Customer Service 2012 100

Office Dynamics

OCTOBER 15, 2014

Eerily, you happened to have just picked up a book two weeks prior, again, dissecting the same issue. It started with the book from Arianna Huffington, Thrive: The Third Metric to Redefining Success and Creating a Life of Well-Being, Wisdom, and Wonder. It’s a message, folks! Are you hearing it? Are you hearing it?

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Administrative Professionals IAAP 2009 Social Media 100

Customers Rock!

JANUARY 24, 2012

As we move into 2012, I fully believe this will be the year that executives begin asking the difficult questions to their social media teams, including what kind of returns they are getting on their social media investment. Per social media manager Rachel Gross (shared in an interview I did with her for my book , p.

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Social Media Verizon Customer Service 2012 100

Admin Awards

FEBRUARY 2, 2023

My mother, Jeannette Castellano, inspired the creation of the Admin Awards, which began back in 2012 in Dallas, Texas. I listen to podcasts, read books and listen to books on Audible, especially autobiographies. You are the CEO and Founder of the Admin Awards in the USA. What inspired you to start running the Admin Awards?

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Interviewing Administrative Professionals Medical 2012 52

Success

FEBRUARY 15, 2022

Henry wrote her third book, Transforming Lives: A Three Step Guide In Becoming A Better You , and created Transforming Lives , a video show where guests share their personal stories about how their lives were transformed. Maxwell and Rob Hoskins’ book and mandate to do and help and partner with people to change your world. .

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Mentoring International 2021 Social Media 310