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What can assistants expect in 2013

Practically Perfect PA

Well 2012 is over and done with and we are now already two days into 2013. Over the holidays I´ve been thinking about the year ahead and have lots of exciting things planned which will keep me busy. I wrote a blog recently on useful apps for assistants which you can find here. Social Media. Virtual Meetings.

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What happened to customer service at Sears?

Service Untitled

The entire history of Sears is way beyond the scope of today’s blog post, but a short summary of Sears has its roots dating back to 1886 when the founder, Robert Sears began selling watches in Chicago. billion in 2012. Can Sears be saved? Customer service begins with employees who want to be working and doing their best.