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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S. times the impact of spoken ones.

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Dream BIG

Office Dynamics

Family flew in from Ohio and California and many of my friends from Vegas arrived in their fancy evening attire. Thanks to any of you who may have sent me an e-card, note, little gift, or card in the mail. The message I want to give you this morning, August 20, 2012 – is that life flies by much too fast. We have 4 ½ months left.

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