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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

These examples have one thing in common: From start to finish, these business people and their teams thrilled their customers. In a study published in Psychological Science , Princeton psychologists Janine Willis and Alexander Todorov reveal that it takes only a tenth of a second to form an impression of someone when you first meet.

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SUCCESS Celebrates 125 Years of Progress, Positive Thinking and Personal Growth

Success

Now that our entire team works remotely, it’s up to everyone to create their own office setup,” Ellis says. “On Along with SUCCESS , these books have helped form the foundation for what personal development is today. Heisz stepped down in 2012, and in 2016 Hardy and the brand parted ways. In 1954, the magazine shifted yet again.

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If You Think You’re Unbiased, You’re Wrong

Success

Thanks to people like him, we now know that diverse teams tend to outperform their more uniform counterparts. Among the initiatives that emerged from the exercise was a group formed to “[identify] and [support] sales and marketing strategies” that could be utilized to reach women- and minority-owned businesses. As of 2019 , U.S.

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Want to expand your horizons? 35 new books from TED speakers that will enlarge your world

Ideas.Ted

When 37-year-old neuroscientist Jill Bolte-Taylor had a massive stroke in 1996, she lost her ability to form words and move her body but also experienced what she would later describe in her TED Talk as “euphoria”. In 2012, Pastor Paul Williams was a leader of an evangelical church.

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