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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year.

Email 279
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Session 4 - Wednesday, Sept 28, 2011

Office Dynamics

For lunch, we’d left the gorgeous Pavilion Ballroom; taking an easy, short walk to Tbones restaurant for a great buffet. The restaurant features tall sweeping glass “flames” that reach up to the tall ceiling at its entrance. The restaurant features tall sweeping glass “flames” that reach up to the tall ceiling at its entrance.

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What I Learned From Wearing the Same Outfit for 2 Weeks

Success

president-elect of the International Positive Psychology Association told The New York Times in 2011. After a meal break, the probability jumped back to about 65% before resuming its decline. “Making decisions uses the very same willpower that you use to say no to doughnuts, drugs or illicit sex,” Roy Baumeister, Ph.D.,

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